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Category: Mental Health Disabilities (Page 1 of 6)

How To Deal With Intrusive Thoughts

How To Deal With Intrusive Thoughts

WHAT’S IN THIS ARTICLE:

  • What are Intrusive Thoughts
  • Types Of Intrusive Thoughts
  • What You Can Do
  • Related Mental Health Disorders
  • When to Get Help

Overview:

The majority of us from time to time experience worry, anxiety, stress, depression, grief, and fear. If you are reading this and do not agree that you have never experienced any of the above, you are not being true to yourself.

Sometimes we experience unwanted thoughts like did we shut the door behind us or did we turn off the stove. This annoying thought may get stuck in our heads until we put our minds at ease. Usually, you can ignore it and move on. But sometimes, it just keeps returning.

What are Intrusive Thoughts?

Intrusive thoughts or negative thoughts are thoughts that either lingers on your mind or pop in out of nowhere. They are part of our coping mechanisms. However unwanted lingering thoughts stem from stress, fear, and anxiety. People who have suffered trauma can affect their beliefs about the future via loss of hope, limited expectations about life, fear that life will end abruptly or early, or anticipation that normal life events won’t occur (e.g., access to education, ability to have a significant and committed relationship, good opportunities for work). All these events can manifest intrusive thoughts.

Understanding the Impact of Trauma – Trauma-Informed Care in Behavioral Health Services – NCBI Bookshelf (nih.gov)

Nearly everyone experiences Intrusive Thoughts from time to time”.

So why do these thoughts happen and what causes them?

An intrusive thought is not always related to an underlying condition. It may be caused by:

Intrusive thoughts either linger on one’s mind or simply come in out of nowhere.

These thoughts are unpleasant and unwanted and manifest in our minds, sometimes without warning or other times if we dwell on something for long periods that is worrying us.

These thoughts can sometimes be violent, sexual, or simply harmless worries.

Intrusive thoughts usually heighten when you feel, stressed or distressed, typically having an intrusive once in a while is just part of life.

It only becomes concerning if your thoughts because dangerous and uncontrollable.

In most cases, intrusive thoughts do not have any particular meaning. As long as you recognize that these are only thoughts and are controllable and harmless and that you have no desire to act on them, intrusive thoughts are usually not harmful.

However, if they’re happening often, causing significant concern, or interfering with your daily activities, it’s a good idea to talk with a doctor.

I must admit that I do suffer from intrusive thoughts occasionally, especially when I am stressed or depressed but would never act on them other than if they were related to OCD Germ Contamination. Through my learning journey, I am trying to heal. In fact, I have completed my Diploma in Hypnotherapy, and am studying Neuroplasticity.

Intrusive thoughts can range from random images to disturbing and violent ideas like punching someone in the face or hurting yourself.

(Yes I have had thoughts of punching someone in the face, but I would not go through with such a ludicrous idea because (a) my OCD germ contamination thought would kick in of actually physically touching someone, and secondly (b) it is simply a stupid thought).

Other intrusive thoughts are: did I cross-contaminate (did I touch something by accident) and does my thought warrant me to act on my compulsion such as changing my clothes because my daughter’s cat brushed past me? Usually, I try and fight the urge (CBT). Depending on how stressed I am will depend on how successfully I can resist the thought. Most of the time my germ contamination thoughts overpower me, like I said it all depends on my anxiety and stress levels.

I am aware that with OCD sometimes it is hard to fight your thoughts and you succumb to the urge. Hypnotherapy and meditation help with the process of healing.

Survivor of Domestic Violence

Whilst I was enduring emotional and physical abuse, the thought of harming myself crossed my mind, but again I knew I had to prove to the abuser that I would not be broken, no matter how many times he tried and kept saying to myself what does not kill you make you stronger. I decided no matter how low he made me feel I would not give him the satisfaction and would not give up. I decided to focus on building this site and working really hard. He eventually left with his tail between his legs because he knew he was defeated and no matter what he did or said to me was no longer working. I felt rejoiceful that he had lost his battle to destroy me and I concentrated on moving forward by suppressing all my thoughts and all the bad memories by putting the past behind me.

(I am a survivor of domestic violence, the abuser has left the country).

For anyone else experiencing intrusive thoughts, they are usually harmless as long as they can be under control. But if you obsess about them to the extent that it interrupts your day-to-day life, this can be a sign of an underlying mental health problem.

Intrusive thoughts can be a symptom of grief, stress, anxiety, depression, or obsessive-compulsive disorder (OCD).

Types of Intrusive Thoughts

OCD thoughts.

OCD thoughts depending what type of OCD you have. There are Nineteen Characteristics of OCD. With OCD the sufferer that has intrusive thoughts usually actions the compulsions to ease the discomfort of the thought lingering in their head, this could be from checking the door handles and switches to counting or avoiding certain numbers, objects, or people. This is a defense mechanism to protect the sufferer from their fear that if they do not carry out the compulsion something bad might happen.

Sexual thoughts.

Sexual thoughts are usually natural regardless of gender. An Intrusive sexual thought however when it becomes uncomfortable with or shocked by the thoughts and images to the point you are fixated on something, you should talk it over with a professional.

Experts say it’s best to remind yourself that these are just passing, automatic thoughts. They don’t define you in any way.

Violent thoughts.

Violent thoughts of punching someone in the face are harmless as long as you do not act on them.

Sometimes violent thoughts may have dark meanings like harming yourself or someone else. Usually, these thoughts are harmless, even repetitive as long as you have no intention to act on them. These thoughts are very unpleasant and if you feel you cannot cope you should speak with a professional or phone the Samaritans. You can also contact us and keep yourself anonymous if you prefer. These thoughts usually pass in time. But if you find yourself planning to follow your thoughts through, you need to speak with a professional to help to manage your emotions. Talk to a doctor or a therapist.

Negative thoughts.

Negative thoughts can be multiple ideas. An example you have imposter syndrome, you feel like a failure or if you think about something negative will happen because you essentially are manifesting it in your life. The more you think negatively the chances of whatever you are thinking will come true. It is best to rewire my mind. These thoughts should fade as your situation changes. But if they become overwhelming, you could have depression or anxiety. Talk to a mental health professional about how to control your symptoms.

However, science teaches us that In 1949, psychologist Donald Hebb laid out his compelling “assembly theory” of how the brain achieves this feat. It is best summarized by the mantra “neurons that fire together wire together.” Meaning what we reap is what we sow in other words if we continually think negatively eventually what we are thinking will happen. The idea is that neurons responding to the same stimulus connect preferentially to form “neuronal ensembles.”

What You Can Do


The best way to heal is to learn about the brain and our thoughts, learning about our conscious mind and our subconscious mind helps us understand the supercomputers we have (brain), yet, we only use a total of 5% of our entire human mind Keeping ourselves busy and distracting ourselves is a strategy to heal.

At the end of the day, most intrusive thoughts are just thoughts.

The only time they become a red flag or a signal that you actually want to do the disturbing things you’re thinking about is when you feel you are no longer in control.

If they bother you, you can take steps to cut down on their frequency and intensity.

You Can:

  • Evaluate your life and what is troubling you.
  • Recognize your thoughts and label them for what they are.
  • Distract yourself from your thoughts, watch a movie, read a book or do some scripting and write your thoughts down on paper in a journal or online.
  • Release the tension and share your thoughts with others. (There are groups and forums you can join or if your thoughts are overwhelming contact a professional like your doctor or phone the Samaritans.
  • Accept that they will pass eventually.
  • Listen to empowering motivational speakers like Jake Ducey or Dr. Caroline Leaf. Check them out on YouTube.
  • Give yourself time for the intrusive thoughts to fade away.
  • Be prepared for your unwanted thoughts to come back.
  • Learn about your mind and neuroplasticity and how your thoughts can be controlled.

Do Not:

  • Do not act or engage in dangerous thoughts, for example hurting yourself or someone else.
  • Do not be too hard on yourself. Try to question yourself and why you’re having them in the first place.
  • Do not just do nothing in the hope your thoughts will go away. Often distracting yourself from a situation will get your mind occupied with other things and your thoughts become suppressed.

Related Mental Health Disorders.

Sometimes, thoughts go beyond being intrusive.

Related mental health disorders associated with repetitive unwanted intrusive thoughts, could be a sign of OCD. This type of anxiety disorder causes the sufferer to have recurring, unwanted thoughts that they may not be able to control. This may be the compulsion to repeat certain behaviors or actions over and over again.

In contrast, delusional paranoid thoughts, such as thinking someone is always watching you or wants to hurt you, can be a sign of schizophrenia or bipolar disorder.

If you have these thoughts, talk to a psychiatrist for diagnosis and treatment options.

When to Get Help

If your intrusive thoughts become unmanageable and start to take over your life, you need to seek professional help or as I am doing am learning online, keeping myself busy all the time, and doing extensive research. I will not claim to be the next Paul Mckenna of this world and one day I would like to meet him, but I do believe hypnotherapy and meditation play an important part in the healing process. The issue with hypnotherapy and meditation is you have to keep at it, you cannot just do it once and expect miracles it does not work like that.

Although I have completed my Hypnotherapy Diploma and have hypnotized myself I have not done it enough times to actually see much of a difference hence I re-iterate that you need to be consistent with it.

The way I deal with intrusive thoughts is by scripting and using my online journal. I feel much better after I have released my energy and often anger either on paper or mostly online.

If you are finding life too difficult to bear and you are getting contact with intrusive dangerous thoughts, contact your Doctor or Emergency Services.

A doctor may refer you to a behavioral therapist, psychologist, social worker, or psychiatrist for further diagnosis and treatment.

Personally, for me, this is my own process of healing, learning, and passing my knowledge to others.

“An Investment In Knowledge Pays The Best Interest” – by Benjamin Fraklin

Remember we have a useful links page and depending on where you are in the world you have your Doctor you can contact or emergency services (112) this is the international number. In the UK we have (999) and for nonurgent (111).

Further Reading

My Daily Mental and Physical Self-Care Routine & How I Manage My Menta – Dr. Leaf (drleaf.com)

Debunking the Serotonin-Depression Theory (with Psychiatrist & Profess – Dr. Leaf (drleaf.com)

The Difference Between the Nonconscious, Subconscious & Conscious Mind – Dr. Leaf (drleaf.com)

The Great Psychiatry Fraud – Dr. Leaf (drleaf.com)

#intrusivethoughts #ocd #negativethoughts #neuroplasticity #neuroscience #hypnosis #meditation #learning

Impact of Energy Prices On Vulnerable People

Impact of Energy Prices On Vulnerable People.

Vulnerable people are being hospitalized because their energy supplies are being cut off because of nonpayment and arrears.

Some vulnerable people need energy supplies more so than the normal healthy person, this could be oxygen tanks, to mobility equipment.

Vulnerable people are being hospitalized after having gas and electric cut off (msn.com)

I have always known that large corporations do not care about people. If you look at the bigger picture, if you or I murdered someone we would go to jail regardless if we did it ourselves or hired someone to do it for us. So why is it that world leaders can start wars and get away with murder?

The whole point of wars is to raise inflation, people tend to panic buy, by worrying about price rises. But for organizations such as utility providers that are on a gravy train getting compensated by the federal reserve, they do not care about your well-being either.

It is all about the sheer greed for money and power.

BullionVault

Hidden Secrets of Money – Mike Maloney. – CYMRU DIGITAL MARKETING BUSINESS JOURNAL (cymrumarketing.com)

Politicians kicking the can down the road: Liz Truss: No more sticking plasters to fix the energy crisis (msn.com)

Liz Truss vows to act ‘immediately’ and will help millions ‘within a week’ with their ‘energy bills’ if she is elected as PM – London Business News | Londonlovesbusiness.com

OFGEM the ombudsman for energy suppliers is the government. The energy suppliers and the governments work hand in hand. Ofgem is supposed to work with people and not against them: However, Samantha Allen, chief executive of the NHS in the North East and Cumbria, hit out at Ofgem for halting energy supplies for vulnerable people who haven’t paid. Risks to clinically vulnerable people (northeastnorthcumbria.nhs.uk) Do you see that OFGEM is on the side of the energy supplier and not the people?

It will be interesting to see if what I say is true, because I have reported British Gas to OFGEM and I have until October 14th, 2022 to get a response.

The MPs are getting richer and the rest of us are getting poorer.

So it is no surprise there is an investigation going on how MPs have claimed taxpayer’s money to pay for the energy bills.

Ministers’ claims for gas, electricity, and water came to just over £195,000 in 2021–’22, according to an analysis of data from IPSA.

It also showed since 2019 that MPs have claimed just over £692,000 to cover these utility costs, with £538,000 alone going on heating bills.

Suella Braverman, favorite to be named home secretary if Ms. Truss wins the leadership contest, has claimed £7,160 for household utilities since the 2019-’ 20 financial period.

Education secretary James Cleverly, predicted to become foreign secretary, billed taxpayers £4,142 in energy and water bills at the same time.

Among senior Labour MPs making the claims was the party’s deputy leader Angela Rayner, who has been handed £2,318 to cover energy and water bills since 2019.

MPs claimed almost £200,000 from taxpayer to heat second homes (msn.com)

You have to bear in mind that these people in power have never experienced poverty for themselves, they have never had to worry about keeping a roof over their heads or putting food on the table let alone finding money to pay bills.

It is ironic that the same people go around preaching how someone should budget their money and send you to places like stepchange .org when you already have a clear picture that you do not have enough money coming in to cover your bills. So how can these charities help other than to give donations?

It really rattles me that the people at the top preach to the rest of us about money yet they are the ones causing us to get into debt.

Note From The Editor

Think of it this way the world is overpopulated, and the governments are forking a shed load for vulnerable people and people with disabilities. The governments (UK are in trillions of debt to the EU for Brexit, so where is the money going to come from to clear the UK debt?

I am now on par with managing my money after months of sheer heartache with British Gas. This cost of living, British Gas, and my creditors have caused me to dive into a deep state of depression and some days find it hard to function properly. If Covid was not bad enough and I lost a lot of business now I am having clients dropping like flies because they cannot afford to run their websites any longer. I do not see the government helping small businesses, do you?

I do try to keep myself busy and I try to learn something new every day. Talking to people does not help (not for me anyway), what advice can someone give, if they are not more qualified than me, or know my personal circumstances?

Knowledge is Power“.

I am not saying do not talk to someone, in fact, I advise you to talk to a friend, family, or colleague, especially if life is becoming unbearable. Even go as far as talking to your GP (Doctor) but if it can’t wait phone A&E or ER.

What I find is venting my thoughts on this site helps. It not only helps me but can help someone else like me.

You do not have to use your real name just set up a Gmail email and register on here to also vent. In fact, I have even got categories called “Online Journal General” and “I Need To Vent”.

My final recommendation is not to stop paying your bills altogether, but instead, pay what you can afford while at the same time reducing your energy usage. This will hurt the energy suppliers’ profits. I have elected to pay monthly by bank transfer rather than direct debit, this gives me greater control over my bank and does not give energy suppliers a license to help themselves.

How To Reduce Your Energy Usage Home & Business – CYMRU DIGITAL MARKETING BUSINESS JOURNAL (cymrumarketing.com)

#energyprices #vulnerablepeople #mentalhealth #ofgem #enerysupply #energyproviders #vulnerabledeaths

PIP Personal Independence Payment Delays And The Repercussions On Mental & Physical Health.

PIP Personal Independence Payment Delays And The Repercussions On Mental & Physical Health.

Disclaimer Scotland: People in Scotland will no longer be able to make a new claim for Personal Independence Payment (PIP) from August 29 when the benefit will be replaced by Adult Disability Payment (ADP) in all 32 council areas across the country. At present, 13 local authorities are now offering ADP to adults over 16 and under State Pension age living with a disability, long-term illness or a physical or mental health condition.

Most people don’t like complaining and will not make a formal complaint about anything let alone the DWP, because they believe it would be a waste of time and could cause a knock-on effect on their other benefits.  For those that do complain and, after many months of pursuing, end up giving up.  The ones that are determined come away with a pathetic apology and feel they have hit a brick wall. They accept the mediocre admission by the DWP or Atos, Capita, that these organizations made a mistake and nothing else happens, their mental health is simply disregarded without a second thought.

ANN ABRAHAMS – REPORT

However, the most recently released report reveals that a tiny number of people pursue their complaints further and end up being awarded large sums in compensation. The report is called ‘Small mistakes, big consequences’ and is written by Ann Abrahams, the Parliamentary and Health Service Ombudsman. Ann Abraham should be a name that should stand out as well as your local MP.

Remember nothing happens quickly after all these people are not in a hurry to find money to put food on their tables, only you are”…

(The report can be downloaded using the following link: Parliamentary and Health Service Ombudsman Small mistakes, big consequences HC 6 (publishing.service.gov.uk)

MEDICAL EVIDENCE

Your illnesses and disabilities should be corroborated with medical evidence and letters from GPs and consultants. This payment is to help with your daily living and is not an alternative to being a benefit bum and living off benefits. This payment is for people who truly deserve the extra money because of their disabilities. The reason why the Government is clamping down is because of too many fake, lazy individuals that see this as free money.

DELAYS

Delays are causing people to become ill through worry and stress. https://www.mind.org.uk/information-support/types-of-mental-health-problems/stress/what-is-stress/ Hundreds of thousands of disabled people are having to wait for £300 million of vital support, according to a new analysis from Citizens Advice.

Citizens Advice said: “PIP, which can see people with an illness, disability or mental health condition receive up to £157 a week, is a lifeline for millions of people, yet the government is playing with people’s lives and their health.

There are currently around 327,000 Disabled people on the waiting list, with an average waiting time of five months. Citizens Advice projects this means £300 million of payments that would be awarded are being held up, after all the government needs to look after themselves first before thinking about the other half of the population. You are not their priority, although you should be.

“Waiting for this payment is having a huge impact on people’s lives. Delays in assessment mean that support is held up, forcing people into impossible choices as they try to make ends meet.”

STATISTICS

  • People are facing humiliation as 1 in 5 people have needed to go to a food bank in the last 3 months who have also had an issue with PIP. Many of those waiting for a decision will also be eligible for the £150 disability benefits cost-of-living support payment but are unlikely to get it before October’s mammoth energy price hike.
  • There are more people coming to Citizens Advice for help with PIP than with any other issue in fact an astonishing 41% more than any other issue.
  • Around 150 people are contacting advisors at Citizens Advice every hour for one-to-one help, and its webpage on “How the DWP makes a decision on PIP claims” had 27,700 page views last month, up 56% year on year.

CITIZENS ADVICE

Citizens Advice is calling on the Government to take urgent action to relieve pressure in the system and help get money to people who desperately need it. It is calling for an emergency plan from the Secretary of State for Work and Pensions to urgently tackle this backlog, including reducing the number of claimants required to have a medical assessment, which is the main reason for these delays – and extending the award period so people have to reclaim less often.

The severe PIP assessment backlog is not just affecting new claimants but also those seeking reassessments or needing extensions to their claims. These lengthy delays are having a substantial impact on their applications for other benefits such as blue parking badges, bus passes, and Motability vehicles.” https://disabledentrepreneur.uk/bus-passes-for-the-disabled/

Backlogs in the disability benefit assessment system are having significant knock-on effects on disabled people’s ability to live independently, new evidence has shown.

These delays are also causing further turmoil for disabled people whose support needs have increased and believe they should now be entitled to higher PIP payments.

The evidence has come from the Benefits and Work website, which has heard from a string of existing PIP recipients who say the delays are causing tremendous emotional distress and significant problems.

In March, Disability News Service (DNS) reported how the backlog of disabled people waiting for a PIP assessment had more than trebled in the last five years, from 88,500 in October 2016 to nearly 312,000 by December 2021.

DNS has also reported on similar problems with the Access to Work system, with DWP figures showing the number of disabled people waiting for decisions on their applications has more than quadrupled in a year from just 4,890 in March 2021 to 20,909 in March this year.

One of the ways the Department for Work and Pensions (DWP) is dealing with the lengthening PIP assessment backlog is by providing temporary (3 months), short-term extensions to PIP claimants who are waiting for their benefits to be reviewed.

Editors’ Opinion – “Do they not have enough unemployed people to do a bit of paperwork? How about outsourcing the work would be another idea and finally only appraise the people that have medical evidence to corroborate their illnesses”?

The Government is purposely dragging its heels in order to save money.

“This is Evil, a Disgrace, and a Shambles”.

Vicky Foxcroft, Labour’s shadow minister for disabled people said:

“With the cost-of-living crisis hitting disabled people particularly hard, it is shocking this government has not got a grip of the PIP backlog, which has been going on for months now”.

“Short-term fixes aren’t enough anymore. Disabled people deserve so much better than this; Tory ministers need to get a grip on this backlog, especially given the impact it is now having on other benefits for disabled people.

“A future Labour government would invest properly in disabled people, ensuring they had the support needed.”

A DWP spokesperson said:

“We closely monitor the progress of PIP cases awaiting assessment and take all steps possible to ensure claimants receive the vital support they require”.

“We can and do make in-house decisions on award reviews without referral to assessment providers where necessary and use a blend of phone, video, and face-to-face assessments to ensure support is given as quickly as possible.”

People Who Suffer From OCD

Daily Living Descriptor 6 – Obsessive Compulsive Disorder

The Upper Tribunal has recently made a decision (CPIP/3760/2016) about how people with OCD can claim points under PIP.

BACKGROUND

The PIP Regulations say that people who can’t do an activity listed in one of the PIP descriptors safely, repeatedly, to an acceptable standard, and no more than twice as slowly as a non-disabled person, shouldn’t be counted as being able to do that activity for the purposes of PIP. (I keep a note of my health online and so does my daughter. I think as a sufferer of OCD the form does not actually cover all the different types of OCD). https://disabledentrepreneur.uk/category/renatas-online-journal/ & https://disabledentrepreneur.uk/category/zena-online-journal/

Therefore there has been some confusion about people with OCD, who usually can do an activity perfectly well, but have to do it over and over again or in particular ways or at particular times.

(Assessors who are not specialized in diagnosing OCD or any other illness should not have any input about the claim – just because they have passed e-learning does not make them any more qualified than you or me).

The PIP descriptors and the regulations didn’t deal with this sort of situation very well and so lots of people with OCD lost out on awards. Now the Upper Tribunal has looked at the issue and made a judgment that will help people with OCD to earn points for PIP.

WHAT THE UPPER TRIBUNAL DECIDED

The Upper Tribunal case was about a person who took a very long time to get dressed because their OCD meant they had to repetitively try on lots of different outfits until she found one she was happy to wear. The DWP argued that this long time didn’t count for the purposes of PIP because it was just the person’s choice to try lots of clothes on. The Upper Tribunal, however, held that because the person’s hesitations and repetitive behavior were ‘the consequence of her health condition’, she was entitled to points because it took her more than twice as long as a non-disabled person to dress. But the UT did say that if the longer time had not been a consequence of her health condition, she would not have been entitled to points.

This decision is important because the principle that delays in being able to complete a task because of the consequences of a mental health condition like OCD can be applied to all descriptors, not just dressing. So a person with OCD who can eat perfectly well but who takes an hour to eat because of obsessive rituals about arranging the table, or a person who can wash perfectly well but who does so eleven times three times a day, could claim points under those PIP descriptors.

WHAT THIS MEANS FOR YOU

If you have OCD for example and have obsessive rituals or other behavior which means that you take much longer to do activities of daily living like cooking, eating, dressing, and so on, then you now can use this Upper Tribunal decision to strengthen your argument for claiming PIP.

Note that you will still have to be able to show that you have been diagnosed with OCD or a similar mental health condition and you do in fact have behavior that means you take much longer than a non-disabled person to complete daily living activities. Good strong evidence from people who know you will be needed.

You will also have to show that your behavior is a consequence of your mental health condition and not just your own preferred way of doing things. Showing that you can’t change the way you do things even if it is against your interests will be useful – eg that you miss appointments because you can’t get there in time owing to a dressing ritual.

DIFFERENT TYPES OF OCD

OCD is a very complicated illness it is not just about washing or checking or taking too long to shower, dress or cook food. It may be the fear of germ contamination (as I have). I know logically we are surrounded by germs but the thought of contracting something or being harmed through direct contact with an unsanitized area does not bear thinking about. I am cocooned in my own surrounding where I can keep my intrusive thoughts under control as best I can. My disabilities are not just OCD, they are Depression, Social Disconnection, and Cognitive Impairment (Cerebellar Atrophy) to name a few.

TIMING

As with everything, it all takes time and you are not a priority.

Upper Tribunal decisions take time for your claims, mandatory reconsideration, and appeals, and it may take some months before DWP and assessors finally make the decision.

Unfortunately for you, this causes considerable stress on your mental health and pressure on your finances. You can either suffer and do nothing other than wait or you could complain.

If your appeal is taking longer than expected you have grounds to contact the ombudsman.

If you have been treated unfairly and given the DWP and Tribunal time to respond and they have not within the timeframe then you need to start getting all your evidence together to build a case. You can take it even further and take it to an Ombudsman (Last Resort).

You can read the full judgement herehttps://www.gov.uk/…/ml-v-secretary-of-state-for-work-and-p…

USEFUL LINKS:

PIP delays leave disabled people hundreds of millions of pounds out of pocket – Citizens Advice

How do some claimants get thousands of £££ in DWP compensation (benefitsandwork.co.uk)

How to use DWP for compensation? – LegalBeagles Forum

http://en.wikipedia.org/wiki/Upper_Tribunal

http://www.justice.gov.uk/about/hmcts/tribunals

adminappeals@hmcts.gsi.gov.uk

Suing DWP for compensation … — Scope | Disability forum

Complain to us: getting started | Parliamentary and Health Service Ombudsman (PHSO)

FINAL THOUGHTS FROM THE EDITOR!

If an organization or entity causes you to become unwell because of their actions, they should be held responsible and should pay for damages.

If people are becoming mentally and physically unwell because of the Government’s actions then the claimants should be awarded compensation.

If you have been affected by:

  • Emotional Distress (causing, stress, anxiety, depression, intrusive thoughts, and making your mental illness worse).
  • Indirect Discrimination (entity assuming because you have an invisible illness you are classed as normal).
  • Harassment
  • Intimidation
  • Humiliation (having to go to food banks or being pitied because you are disabled).

Consequences

If your illness gets worse because of an entity’s direct action and in the cases of auto-immune diseases you can relapse because of stress: https://www.everydayhealth.com/hs/living-better-with-ms-guide/triggers-that-can-cause-ms-flares. then, you have under the human rights act the right to take further action. https://www.equalityhumanrights.com/en/advice-and-guidance/what-direct-and-indirect-discrimination

Flawed System

The PIP system is flawed, it employs people who are not qualified in the field of the illness (one needs to be a specialist in the field and should undergo years of training as well as qualifications to determine what the claimant is suffering from). The system is designed to degrade people and to make them unwell. The more people that become unwell the more money Big Pharma makes and that is how the world goes round.

Making a Complaint

Do exhaust all avenues of complaint procedures before contacting the ombudsman and do collate as much evidence as you can. If you have a blog or social media page share it with the people I have mentioned in this article. People usually take notice if you have a professional site and you know what you are talking about.

If you want our help and need a letter we can send you a template with all users, names, and addresses and you fill in the blanks. Our template letters are £5.00 and you will get a download link once the payment has been processed, if you want us to write the letter for you it will cost £25 per 1000 words. Your privacy and data will be safeguarded with a non-disclosure agreement.

PIP Mailing Address is:

Personal Independence (2), 2 Mail Handling Site (A), Wolverhampton., WV98 18B

Tel Number:

0800 121 4433 ( be prepared to wait 45 minutes to be put through)

Email:

contactus@capita-pip.co.uk

** Just to explain when I spoke to PIP today over my daughter’s award the woman said that my daughter or I would have to submit evidence by post. Knowing they had an email I said could it not be done electronically (I bit my tongue about saving the environment) and the woman I spoke to blatantly lied and said there is no email address.

The amount of time I had to wait to be put through could easily cause someone who has multiple sclerosis or any other auto-immune disease and suffers from bad stress and anxiety to easily relapse. Furthermore, I do not know who they employ because I had to spell Alemtuzumab out even though I clearly told the woman the word can be found on www.lemtrada.com.

I am not looking forward to the assessment my daughter is due to have because if they make my daughter perform like a circus monkey that will mean I will have to intervene. My daughter documents her health in her online journal on this platform. I am not looking forward to having to deal with these people.

Contact Us For a Template Using The Form Below:

Further Reading

DWP admits wrongly rejecting disabled people for benefits at record rate | The Independent

People who claim PIP or were denied benefit payments could be owed £13,000 due to rule change | The Sun

‘I’ve recently had my PIP benefit claim turned down – how can I appeal it’ – Mirror Online

Thousands of people ‘wrongly’ denied PIP disability payments after surging in DWP appeals – Mirror Online

#dwp #pip #personalindependencepayments #invisibledisabilities #indirectdiscrimination #humanrights #equalityact #ocdandpip #emotionaldistress #humiliation

The Serotonin Theory

The Serotonin Theory.

I have been a sufferer of mental health for the best part of 30 years diagnosed to include depression and OCD. During this time I have tried CBT Therapy, seen a therapist, and have been given medication that has altered over the years from Prozac, Sertraline, and Mirtazapine. These drugs have literally done nothing for me other than make me feel zombified. I am now researching neuroplasticity and how hypnosis and meditation can help me heal through my own self-help therapy. So learning that some mental health disorders have nothing to do with a chemical imbalance does not surprise me. If anything dopamine the happy feeling we have when we are engaged in something we like may help us overcome disorders. Although I joke around, if I was happy living on cloud nine, I reckon I would not have as many issues as I have now (the reason I say this is I have hit highs and lows and when I am happy without a care in the world my symptoms start to subside).

Dopamine is a medication form of a substance that occurs naturally in the body. It works by improving the pumping strength of the heart and improving blood flow to the kidneys. Dopamine injection (Intropin) is used to treat certain conditions that occur when you are in shock, which may be caused by a heart attack, trauma, surgeryheart failurekidney failure, and other serious medical conditions. Dopamine is a type of neurotransmitter. Your body makes it, and your nervous system uses it to send messages between nerve cells. That’s why it’s sometimes called a chemical messenger. Dopamine plays a role in how we feel pleasure. It’s a big part of our uniquely human ability to think and plan. It helps us strive, focus, and find things interesting.

Doctors are starting to rethink that ‘chemical imbalance’ does not cause depression. Psychiatry has known for some time that the “serotonin theory” of depression, the notion that too little of the brain chemical can be a cause of depression, is a decades-old hypothesis and deeply entrenched trope in society that helped promote a class of antidepressants taken by millions is wrong, says Montreal psychiatrist Dr. Joel Paris.

Montreal psychiatrist Dr. Joel Paris: “I am afraid this has something to do with the toxic relationship between industry and academia.”© Christinne Muschi for Postmedia/File “You want to know why it took so long for the truth to come out,” Paris, a professor of psychiatry at McGill University, wrote in an email. “I am afraid this has something to do with the toxic relationship between industry and academia.” Drug companies encourage doctors to prescribe often, and heavily, he said, and have “paid many academic psychiatrists to promote their products.”

Two months after a major review found no support for the hypothesis that depression is caused by lowered serotonin activity or concentrations, and no convincing evidence of a “chemical imbalance,” the paper is still stirring controversy. Its authors say they have been ridiculed and attacked and accused of dog whistling far-right commentators who have groundlessly linked antidepressants to mass shootings. Responses from psychiatrists have been oddly contradictory, ranging from “nothing new here, of course, we knew it was never serotonin, it was never that simple” to criticisms that it’s premature to toss out the serotonin theory outright and that the authors missed some studies and interpreted others incorrectly.

Dr. Joanna Moncrieff, a consultant psychiatrist, and professor of critical and social psychiatry at University College London told the National Post. Specifically, drugs known as SSRIs, or selective serotonin reuptake inhibitors have been said to work by correcting abnormally low serotonin, a neurotransmitter that helps move messages between brain cells and that’s thought to play a role in how our brains process emotions. Moncrieff’s study didn’t look at the efficacy of SSRIs, just how likely they are to do what people have been told they do, and she’s been accused of seriously over-stepping the data. “It seems the main criticism is that antidepressants work,” Moncrieff said. “It doesn’t matter how they work. It doesn’t matter that the original idea, the original theory for how they work is unproven. They work, and that’s all that matters.”

Contrary to any arguments or beliefs and being a sufferer for more than 30 years I know that anti-depressants make you feel zonked out, they do not allow you to function properly and make you tired and lethargic. So although I take Mirtazapine and although it is meant to be for depression, and OCD, all it does is send me to sleep, and when I wake I have to drink energy drinks to help me function during the day”.

To Moncrieff, it matters. “Because whether they work or not depends on how we understand what they are doing.” And if they are not correcting a serotonin imbalance, or reversing some underlying mechanism of depression, what are they doing? “We have to consider other possible ways that they may be ‘working,’ inverted commas, which include the fact they are drugs that change normal brain chemistry.”

The serotonin “bombshell” caused an international media frenzy, though was largely ignored in Canada, with many headlines along the lines of, “How were so many duped?” Some psychiatric opinion leaders dismissed the study as “old wine in new bottles,” arguing that no serious psychiatrist today believes depressions are due to a tidy, simple imbalance in brain chemicals or “serotonergic deficit.” Apparently, no one told the public. One survey of Australian adults found that 88 percent believe in the “chemical imbalance” hypothesis of depression. A British Columbia government website says the SSRI escitalopram “works by helping to restore the balance of a certain natural substance (serotonin) in the brain.” Forbes Health quoted a Vanderbilt University psychiatrist explaining that SSRIs like Prozac, Paxil, Zoloft, and their generic equivalents work by boosting serotonin activity in the brain.The idea is that if you have more serotonin in your synapses (regions in the brain where nerve impulses are sent and received) the better your mood will be.”

“Here is my take on this, if someone was to give me £1m and said it was mine to do what I want and never have to pay it back, my mood would change. Serotonin also found in chocolate has done nothing for my health other than make me gain weight” If you could erase all my bad memories and heal by starting a new life so would my mental health become better. I have known for years the medication I take does nothing for me other than send me to sleep or make me really drowsy and I have been on a fair few in my time. I know if I was happy, I would see an improvement in my mental well-being without a shadow of a doubt, because I have seen for myself how my moods change.

“It may well be the case that psychiatrists have a more ‘sophisticated’ understanding of the role of serotonin than the lay public,” Moncrieff and one of her co-authors, Dr. Mark Horowitz later wrote for Mad in America, “but psychiatrists have failed to correct this misunderstanding.”

I, therefore, challenge anyone and want to prove my theory. I know when I was happy my OCD was less noticeable (if anything it was 95 % eradicated, I still had the odd intrusive thought here and there, and tried to fight the uncomfortable feeling with CBT). Through traumatic events over the last two decades, I am back to feeling unhappy and have had to start healing. Only a drastic intervention can cure me now”.

I did not have depression, because I was happy”.

The serotonin theory seemed promising when first introduced 60 years ago, “but was soon discarded,” said Dr. Allen Frances, a professor emeritus of psychiatry at Duke University who led the task force that created the fourth edition of the Diagnostic and Statistical Manual of Mental Disorders in 1994.

The association was weak and often didn’t replicate. “Depressions are so remarkably heterogenous, there can’t possibly be any unitary cause,” Frances said. “Further study revealed just how ridiculously complicated in brain structure and function.”

SSRIs like Prozac, Paxil, Zoloft account for 44 percent of the leading prescribed drug class in Canada — psychotherapeutics.© Joe Raedle/Getty Images

But the “chemical imbalance” theory was a marketing godsend for drug companies, following the benzodiazepine crisis in the 60s and 70s when the highly addictive tranquilizers were “doled out by the bucketload” to people, particularly women, who were unhappy “just to numb their unhappiness,” Moncrieff said.

In the 1980s, when the first SSRI, Prozac, was launched, “the pharmaceutical industry knew it couldn’t market them in the same way (as benzos) because numbing someone’s unhappiness had got a bad rep with the benzodiazepines, Moncrieff said. “So, it had to convince people that they had an underlying disease and needed to take the drugs for an underlying disease.”

“If you think something is wrong with your brain and a drug is going to put it right, of course, you’re going to take it.”

For their “umbrella” review published in Nature’s Molecular Psychiatry, Moncrieff and her co-authors reviewed high-level studies in six major areas of research spanning 56 years that together involved tens of thousands of people. While there’s no such thing as a “normal level” of serotonin, Moncrieff said, the studies involved indirect measures of serotonin activity, looking at, for example, serotonin and its breakdown products in people’s blood or cerebral spinal fluid, and comparing those levels between people diagnosed with depression, and people not diagnosed with depression, the healthy “controls.”

The researchers found no overall difference in levels of serotonin between the two groups. Serotonin is made from tryptophan, an essential amino acid that comes from the diet. When healthy people were put on diets lacking tryptophan, it didn’t make them depressed. When the researchers looked at studies of genes involved in the brain’s serotonin system, again there was no consistent difference between depressed and healthy volunteers.

“I think people need to think carefully about why they are taking (SSRIs) and what they think the drug is doing for them,” Moncrieff said. “If they are taking the drug because they think it’s correcting an imbalance in their brain, I would suggest that they could re-evaluate whether they need to take it,” she said. “They should, of course, not stop it suddenly,” she said. “They should do that slowly and gradually,” under a prescriber’s care.

What’s often lost in the loaded and polarized controversy over chemical imbalance and depression, Frances said, is that mild depressions are usually triggered by stresses in our lives and don’t require medications. “Instead, they improve with time, support, reduced stress and/or psychotherapy,” he said. Severe depressions do require meds and rarely respond to anything else, he said. “No one size fits all.”

However, “Continued attacks on the ‘chemical imbalance theory’ by anti-psychiatrists are beating a long dead horse and have the harmful unintended consequence of discouraging people with severe depression from taking the meds they desperately need and won’t get well without,” Frances said.

But if psychiatry knew the chemical imbalance theory isn’t real, they had a professional duty to tell people, said Marnie Wedlake, a psychotherapist and assistant professor in the School of Health Studies at Western University.

“If they knew this was a false narrative, as the self-proclaimed and publicly recognized primary experts, they should have been out there saying, ‘No, no, no. Correction.’ But they did not. They just let it go.’”

Still, while it would be easy to pile all blame on psychiatry and the drug industry, “that’s too tidy,” Wedlake said.

We’ve allowed a “pathologizing” of our human condition, she said. “If I’m feeling happy and peaceful, that’s great, but anything else has become a symptom.” When high school kids talk about their emotions today, “they use language that medicalizes their thoughts and feelings,” she said. “It’s just my OCD,” obsessive-compulsive disorder. “I was a shy kid. Kids in my class now in university, they’ve got social anxiety disorder.”

It’s hard to sit with despair she said, even though our human condition includes a heavy dose of it.

“As a species, we don’t know what to do with despair anymore. Ideally, we would say, ‘Okay, I’m feeling somewhat despairing, it’s just part of my life, the full colour spectrum of who I am. Sometimes I’m angry, sometimes I’m sad…. But it has been pathologized, and we don’t know what to do with it.’”

And SSRIs are being prescribed not just for depression, but for social anxiety disorder, panic disorder, OCD, phobias, and the list ever expands.

Meanwhile, the mental health system is failing, “miserably,” Wedlake said. “We’ve got Apps and 10 sessions of group CBT (cognitive behavioural therapy) you might have to wait for a year-and-a-half for. If you’ve got someone living with extraordinary internal distress, 10 sessions of group CBT are like a band-aid on someone who has been in a car wreck.

“We don’t have the psychotherapeutic resources we need to meet the needs of those who need to deal with their distress.”

If people can’t afford private psychotherapy, if they can’t function or work, “the only option that’s available to them is the Paxil, Prozac, Zoloft, or Celexa that their GP is handing out,” she said. “People are stuck.”

Moncrieff, the co-founder of the Critical Psychiatry Network and author of The Myth of the Chemical Cure and other books, said she is “definitely not anti-drug. I see myself as being a very cautious person in relation to drugs.” She uses them in her own practice for people with severe illnesses like schizophrenia. Sedatives like benzodiazepines can be helpful in a crisis, short term, she said. “But I think that drugs that affect the brain, we should be cautious about.”

There’s no evidence they’re reversing an underlying brain abnormality, she said, but “they are doing something to the brain. And by doing that they change our normal mental states.”

SSRIs have been widely reported to cause an emotional blunting effect, a blunting of both positive and negative emotions. “Maybe there are some people who feel that is a useful effect for them. Some people will just decide they want to carry on taking antidepressants. That’s fine. I just think people need to have this information.”

Montreal psychiatrist Dr. Joel Paris: “I am afraid this has something to do with the toxic relationship between industry and academia.”© Christinne Muschi for Postmedia/File Is she anti-psychiatry? “I question the idea that mental disorders are usefully thought of as brain disease,” Moncrieff said.  I don’t think they’re the same sort of thing as having a brain tumor or multiple sclerosis.

That doesn’t mean there’s not something going on in the brain, she said. “Of course, there is.” Serotonin is just one chemical that’s been implicated. “But that doesn’t help explain the situation. And we probably never will be able to quite pin down what it is, anyway.”

Paris, of McGill, agrees that SSRIs are overused. “The old adage is that if you have a hammer, everything looks like a nail. Clinicians want to do something for their patient, and these days that will usually be a prescription, given that psychotherapy is so poorly insured in Canada.”

The result is over-prescribing, and “polypharmacy,” giving people multiple medications, “but you can’t blame that on an incorrect theory.” Even though we don’t know how antidepressants work — some have suggested neurogenesis, the formation of new neurons, might be at play — “they do work for a lot of people,” Paris said. “Like so many treatments in psychiatry, and in medicine as a whole, to be fair, the effects are entirely empirical,” said Paris, who offers antidepressants if there are good reasons to suspect they will help.

Note From The Editor.

I am starting one course at a time and have already completed my diploma in OCD & Hoarding Hypnosis and I am starting to research and study neuroplasticity.

Renata Hypnotherapy Diploma

From what I have learned so far, always think in the present tense, when you are thinking about your dream job, dream, home, or dream vacation. Always be grateful for what you have and always say thank you to your God or the Universe. Believe you already have this and meditate just as you are falling asleep or when you have just woken. Visualize you already have what you desire. Never say (if (if I had it) when (when I get it), or any negative thoughts out loud). Our mind has five states beta, alpha, theta, delta, and gamma. They are distinguished by brain activity and predominant brain wave signals. This speed and frequency are measured in ‘Hertz’ and the figures are obtained using an Electrocardiogram (EEG) machine. Your 5 Brainwaves: Delta, Theta, Alpha, Beta and Gamma | Lucid We have the ability to rewire our minds, through hypnotherapy, meditation, and positive thinking.

Further Reading:

#serotonin #dopamine #neurotransmitter #neurons #neuroplasticity #neuroscience

www.ocd.cymru Domain For Sale.

OCD CYMRU
www.ocd.cymru

www.ocd.cymru Domain Name For Sale.

OCD Cymru would be ideal as a personal blog for someone suffering from OCD, a charity, or a business.

I bought this domain a few years ago in the hope of turning it into a site dedicated to Obsessive Compulsive Disorder (OCD), however, as times move on I decided to develop a site for general disabilities, so this domain www.ocd.cymru is for sale. I do use the domain to promote my articles but I also have a sub-directory.

OCD is very personal to me because I suffer from this disability. If you follow my online journal you will be able to read how I manage my OCD and how people can affect my illness day to day.

You can read all about the articles I have written on OCD here.

#ocd #obsessivescompulsivedisorder #mentalhealth #mentalhealthdisabilities #domainforsale #ocdcymru

British Gas Customer Intimidation & Treating Customers Badly.

British Gas Intimidation and Disregard For Mental Health & Vulnerabilities.

Intimidation is intentional behavior that causes the victim emotional distress, panic, fear, anxiety, and depression. The instigator of intimidation tries to intimidate the victim by threatening a person into paying more than they can afford, not giving time to pay, and simply disregarding the person’s disabilities. Any entity that causes distress to another person should be made accountable, especially if they have no regard for the victims’ personal health and disabilities.

  • Type of harm to vulnerable adult – Emotional /Psychological
  • Meaning – Action or inaction by others that causes mental anguish.
  • Example – Action or inaction by others that causes mental anguish. Inflexible regimes and lack of choice. Mocking, coercing, denying privacy, threatening behaviour, bullying, intimidation, harassment, deliberate isolation, deprivation.

If British Gas denied or try to defend that they did not cause emotional distress then why would they have called the Police (Duty of Care) if that was not the case? British Gas could have pushed me over the edge, and they did cause me anguish, despair, and emotional distress.

Update To Ongoing Saga!

I wrote not so long about ‘British Gas’ and the problems I am having with this company and have decided to write a separate update to the continuation of my saga.

British Gas:

  • Failed to support me with mental health disabilities
  • Failed to offer an affordable payment plan even though I told them that I had contacted their charity and asked them to give me more time.
  • Tried to intimidate me to pay £190 per month even though all I owed at the time was £318.74 (according to the threatening letter date 16th July 2022) as seen below:
  • Caused me emotional distress and as a consequence, they called the Police. (A riot van rocked up on my street and I could see the twitching of net curtains from my neighbours whilst I was publically humiliated because of ‘British Gas’).
  • Sent out intimidating a threatening letter and email.
  • Finally agreed today (27/07/22) to £70 per month which I have been saying from day dot after 3 months of arguing, but then retracted on 04/08/22.
Letter – Address Redacted.
Email Received 27/07/22 With Different Amount To The letter.

Yet today 27/07/22 it has gone up to £328.38 (charging me an extra £9.64, not sure what for? they have overcharged twice) with average usage of £40 per month. I have been paying £70 per month as this is all I can afford and they are now trying to bully me by passing my debt to a debt collecting agency. I stated I would share this far and wide if they continue to use underhanded methods and I will be seeking compensation for the distress this has caused me. If you overcharge 1 million customers £10 you make a 10 million profit.

A quick recap:

  • In January I was paying £65 per month
  • In March it went up to £90 per month
  • In April it went up to £135.00 per month
  • In May it went up to £190 per month

As a consequence, I am now in arrears and have offered to pay £70 per month on the 6th of the month, including my own estimated Gas usage of £40 per month and my arrears spread over 12 months (I have reduced my usage purposely such as not cooking, washing up and am simply eating sandwiches and salads).

But British Gas are not having it, even going as far as to say “they do not support people with mental health or vulnerabilities“, (This was said on a recorded call). The customer rep I spoke with today 27/07/22 said that the previous customer rep was wrong in saying this and that British Gas does support people with mental health (but he would say).

Here are my meter readings which prove I use my own estimated usage of £40 worth of Gas on average a month.

“I Won’t Be Intimidated, I Know My Rights!”

Meter Reading 31st May 2022
Meter Reading 15th June 2022
(If I submitted a meter reading on the 15th, why would I have an estimated meter reading on the 22nd for £9.64 it makes no sense, furthermore I got charged
twice on the 22nd June 2022 & after the 16th July 2022 when the letter was sent out for the same amount, so in total, I was scammed £19.28).
Meter Reading 4th July 2022
Meter Reading 27th July – 4th August 2022
( I have used zero gas other than my charges of 33p per day).

I emailed them on 26/07/22 and have stated the above omitting the latest meter reading which I added on 27/07/22 that if they push my buttons I will contact mainstream media journalists and ask them to write about “British Gas”. This company like every other relies on business, customers, and investors for their charity. It won’t look good if I start singing like a canary. In fact, it won’t look good having the title of this article “British Gas Customer Intimidation”, or “British Gas Bullying Vulnerable People” on my other blog. I’m sure I am going to get some eyeballs.

It is not my fault that prices have gone up and if one does not have the money, to begin with, how are they supposed to find the money to pay for something that the 1% only benefit from?

I have also come across a website that an ex-police officer wrote about regarding harassment, the article is dated (old) but it only enforces how I have personally been treated by this company: https://www.peterloud.co.uk/britishgasfraud/harassment.html

Accenture System

There is obviously a fault with the billing system: “Accenture system could have performed at 101 percent efficiency. “British Gas uses bullying and is a threatening company whose call centre staff are among the most unpleasant and downright offensive, not to mention seemingly willfully ignorant and obtuse, in the market, and who wouldn’t know the meaning of customer management if you were to spell it out on their reply prompt screens“. Citation – https://www.mycustomer.com/marketing/technology/british-gas-what-difference-would-a-working-billing-system-have-made

2008

https://www.computerweekly.com/news/2240085992/British-Gas-sues-Accenture-over-problems-with-billing-system

2017

https://www.standard.co.uk/business/british-gas-fined-ps9-5m-for-failures-in-billing-system-a3448451.html

2022

https://www.thisismoney.co.uk/money/bills/article-10390767/Energy-bill-woes-pile-Complaints-overcharging-soar.html

https://www.moneysavingexpert.com/news/2022/04/british-gas-app-usage/

https://www.chroniclelive.co.uk/news/cost-of-living/warning-british-gas-glitch-leaves-23759085

Further Reading

https://uk.trustpilot.com/review/www.britishgas.co.uk?stars=1

https://www.cityam.com/british-gas-the-worst-firm-for-customers-from-bust-suppliers/

Note From The Editor

Intimidation happens in all industries and workplaces. A person who has stated they have a disability for example at the time of their interview has their disability disregarded when they start work, especially if they look fine. Disabilities can be invisible and just because you look fine on the outside you may be in excruciating pain on the inside. I sit in front of a computer screen, you would not know I am disabled unless I told you and people like to make assumptions, so “if he/she can talk on the phone or turn up for work there must not be anything wrong with him/her“, …wrong to assume. An employee may not complain for fear of losing their job and this is where managers take advantage.

I believe my email to general enquiries will get ignored hence I am turning it up a notch and sending a second one to customer complaints, I will give them a few days to reply.

I have come across British Gas complaints contacts; https://www.britishgas.co.uk/complaints/make-a-complaint-credit.html

You can do one of the following:

  • Fill in an online form
  • Online Chat
  • Phone: 0333 202 9532
  • Email Customer Complaints at: customercomplaints@britishgas.co.uk (I sent an email to this email and never had a reply, just saying).

I will be forwarding the email I sent this morning to the above email address.

I won’t be intimidated and I will use my voice to be heard.

If I have any updates I will post them here, but as it stands they are trying to use bully tactics. I am also going to reach out to the mental health charity ‘MIND’ to tell them about this company.

The party is only just getting started…

UPDATE 27/07/22

After receiving the email today I decided to phone the complaints number. I guess people who phone the complaints number get treated differently. I did not go on my high horse ranting, I spoke calmly and I gave my latest meter reading and you will never guess the person with a South African accent said that my £190 prediction was totally wrong.

I had in fact since the 4th July 2022 only used £12 worth of gas including their standing charges, hence they would accept my £70 payment plan which was re-instated today 27/07/22.

So all this stress and distress was for nothing”.

I honestly feel really unwell because of this company and as a consequence am finding it hard to contemplate my workload. I do feel very depressed because of them and feel they should compensate me for the emotional distress I have endured, I will wait and see how they respond to me in the next few days…

I did dispute the £9.64 and the customer representative said the £9.64 was from a bill generated on 22nd June yet I disputed this because my threatening letter dated 16th July 2022 would have reflected the bill on 22/06/22 and I received the inflated. (My threatening letter and my email does not marry up with my payments in the screenshot below). They are obviously pulling numbers out of a hat because I never gave them a meter reading on the 22/06/22 as shown in the meter readings above so where did the £9.64 come from? I was charged twice once when the bill was raised and again in my balance summary. Please refer to the screenshot of all my bills and payments. (If each customer has an extra £10 for argument’s sake added to their account for no reason and there are a million customers that would be £10M in profit that the company would make.

I have now been given two reference numbers the first for the £19.28 (I know it is a small amount but why should British Gas have extra money for the hell of it)?

Complaint number 1
7022412508 – £19.28 – Discrepancy

Complaint number 2 – 8013977142 – Treated Badly

I was told I have to wait 5 days to get a response… (which never happened – updated 04/08/22).

I have since logged into my account and screenshot my payment history and none of the balances reflect the amounts on my threatening letter or email that I received today, but they do reflect the £9.64 as mentioned by the person I spoke to today (although I never submitted a meter reading on the 22/06/22). The mind boggles.

Bills and Payments Summary.

UPDATE 04/08/22

OMG is all I can say. I decided to phone British Gas today in relation to the two complaints I made on 27/07/22 and was told that one complaint had been closed (the one where I was treated badly), oh really… who closed it and why?, and the woman I spoke to said that the complaint was about the £70 payment that had been set up but did not include my outstanding debt and that a debt collection would still come after me for the outstanding amount, which was now £344. She completely disregarded the fact that British Gas phoned the Police on me and the amount of anguish and emotional distress this company put me under. She kept asking what the Police had said when they arrived. The Police told me to let the CEO know and publish far and wide as they are getting a lot of calls with distressed people finding it hard to cope with utility providers and their bullying tactics.

My previous call on the 27th was a contradiction because:

  1. When I phoned the complaints number today and after talking about my complaint I was told I had phoned the ‘Homecare Department’ and not complaints. I have the previous complaint number published in this article and programmed into my phone. (What I believe happens if they do not want to deal with you is they come up with a BS excuse that you dialed the wrong number).
  2. The person I spoke with on the 27th said I would not have a debt collection agency chasing me but wait for it, today the woman I spoke to said the contrary, that a debt collection agency will continue to chase me and include debt collecting charges on top. I said that was a kick in the teeth considering I arranged a payment plan. (I think they move the goal posts as and when they please).
  3. I received an email yesterday that I could choose to be on a variable or fixed tariff. I am currently on a variable which means if the prices go up, so will my bill. With a fixed tariff, it stays the same for 12 months. I did not understand what that meant other than if I switched to a different tariff I might be signing a contract that I could not move to another provider, (according to the woman I spoke to on 04/08/22 that is untrue, yet I have since found out this is a contract and there is a £100 transfer fee if you move to another provider. It is just as well I am not on a fixed tariff after all and do not believe the BS this company tries to feed me). The woman I spoke to today 04/08/22 said I was not eligible for a fixed tariff, so why send me an email giving me the option to switch? (Not that I want to be in any contract with this nightmare company).
  4. I reiterated I wanted to pay manually online and the person I spoke to on the 27th understood that but sent out a magnetic card which according to the woman today meant I would NOT be able to pay online. She then continued to say I needed to set up a Direct Debit (not likely). Direct Debits allows British Gas or any organisation to help themselves to your bank account. She said as long as I made a payment today (which I did) no one would come chasing me. She also said she would text me with my complaint (I am still waiting).
  5. I said I wanted British Gas to explain themselves how they have caused me ‘Emotional Distress’ and ‘how it has affected me’ and what they are going to do about it. I am now preparing to publish this article across all the social media platforms including LinkedIn where I have nearly 11K followers. Let’s see how much British Gas will lose in revenue and donations to their charity when my followers learn that British Gas has nearly pushed me to breaking point, with a header title I plan to use: ‘British Gas Phoned the Police On Me’, I wonder how many connections will take notice?. I also have Chris O’Shea’s email. To think I am advertising their charity as per the request of British Gas, yet they do not pay me for the backlinks.
  6. Because of British Gas, my OCD has got worse, I have anxiety and panic attacks, I stress over everything, and have spiraled into a deep state of depression. I cannot face my neighbours because of the humiliation I endured. I struggle with work (I am self-employed and the Editor of this site, if I do not work, bills do not get paid). I am procrastinating and simply lack energy. This is affecting my health and my business.
  7. Low and behold I phoned the second time today to double-check what the first agent had said and she basically told me (NO) payment plan has been set and the only way I can have a set price I can pay on a monthly basis is if I set up a Direct Debit (they are intimidating people to set up Direct Debits because what is wrong with setting up a standing order or paying manually, there is no difference other that they do not have access to your bank account) and that providing I pay in September I will not have anyone chasing me. I was told to phone back on 22/09/22. When I said how British Gas has been treating me because of the miscommunication she did not escalate a complaint and just said sorry and it won’t happen again (I DO NOT ACCEPT THE APOLOGY and I am going to take this further).

UPDATE 05/08/22

Trust No One. Even after speaking to two people yesterday both saying they have done a payment plan and checked up with a follow-up call no payment plans were set up. (What happened was on the 27th I had a magnetic card set up but the first agent I spoke to yesterday said I could not pay online and canceled the payment plan but then reinstated a cash plan. So the second agent I spoke to yesterday said the same, yet today I have a totally different explanation and eventually have a magnetic card re-instated with a fixed payment plan).

Lies after lies after lies. So today I phone up checking up on yesterday’s phone call and the guy says no payment plan was set up. (He went on to say with a magnetic payment card I do not have to use it and that I can also pay online which was a contradiction to what the agent said yesterday).

I am getting tired of the💩 because they keep insisting I need to set up a direct debit which would mean they could help themselves to my bank account when the prices get increased rather than stick to a set payment plan.

I then discussed both complaints I made on the 27th and basically I was offered £10.00 compensation for the two over charges of £9.64 each totaling £19.28 (they obviously cannot count), which I refused as this is all part of the one complaint and I am not accepting anything less than £xxxxx for the complaint about my ill-treatment and emotion distress and the scamming.

I told the guy I am finding it hard to work, I just about can make updates let alone anything else. If I cannot work I cannot pay my bills.

Not only am I an Editor of several publications, but I am also a website designer, content writer, and digital marketer www.irenata.com So if I cannot work because of ill health, how am I supposed to run my business (www.ukwebsitedesigners.co.uk)?

So regarding my complaint about the ill-treatment by this company the agent I spoke to today who had advice from his supervisor said that ‘British Gas’ do not offer compensation for emotional distress. So they can treat you like 💩 and get away with it. Absolutely disgusting company.

So after speaking to two agents today assuring me that my debt is included in my payment plan, you won’t believe what I have just received by email, only an email chasing me for the outstanding balance.

I have phoned this wretched company yet again (this is my 3rd call today) to sort this out. I am sick to the back teeth with the antics that are taking place. God forbid someone who is more vulnerable, like an elderly person or someone with worse mental health disabilities to me or anyone with cognitive impairment and cannot argue their case.

Despite two agents assuring me yesterday, that I would not be chased for my debt I get the email today chasing me for the debt, (you cannot make this up) screenshot below:

In the third and final call, I made today the woman told me to ignore the email I received today. But this is causing unnecessary stress which I could do without. I have contacted the charity for an update and they are just saying it may take another couple of weeks. If after all this my grievance goes on deaf ears I will share this on social media and make sure that investors think twice before donating to this company. This is a company that does not care about its customers and its workers. This is a company that can treat their customers badly and thinks they can get away with it, this is a company that is causing people to have mental health issues.

What about my ‘HEALTH’ and other vulnerable people’s health, who have been treated just like me?

British Gas should not be able to treat people like something they stepped in and should be held accountable for their actions. British Gas nearly pushed me to breaking point as per the Police callout and they claim they will not compensate for the emotional distress I have endured, we will see about that…

https://www.theguardian.com/uk/2002/jun/06/felicitylawrence

https://www.mycustomer.com/community/blogs/slauchlan/british-gas-the-101-of-bullying

https://www.moneysavingexpert.com/news/2022/06/hundreds-of-households-wrongly-sent-legal-letters-saying-they-ow/

I am sick and tired of this company. I have now reported them to OFGEM.

OFGEM

Contact:

Energy Ombudsman complaints form or call 0330 440 1624.

#britishgas #britishgasintimidation #intimidation #emotionaldistress #harrassment #chrisoshea #jessicatappin

How To Cope With Anxiety.

How to cope with anxiety.

I do not know about you but somedays I feel like I am going to blow a gasket.

The number of times I hear people saying ‘SORRY’ when I tell them they are making me feel anxious is disgraceful. People, in general, may show kindness in the spur of the moment but caring is another ball game altogether. People only care if it directly affects them. Saying ‘SORRY is only sugar coating something or attempting to brush it off. Saying ‘SORRY’ has no meaning at all if there is no genuine gesture made. The other thing I have noticed with people is they use the blame game, “it is not us” it is them or you, and this can cause people to have emotional distress. https://disabledentrepreneur.uk/why-people-do-not-care/

Anxiety is a very unpleasant feeling of unease, which escalates into panic attacks, worry, or fear, that can be mild or severe. Everyone at some point in their lives experiences feelings of anxiety. Anxiety is a lingering feeling of perhaps worrying about sitting for an exam or having a medical test or job interview.

https://www.nhs.uk/mental-health/conditions/generalised-anxiety-disorder/overview/

However, anxiety can manifest into panic attacks where one may feel light-headed, nauseous, heart-racing, and breathless (hyperventilating). Other symptoms can be restlessness, insomnia, lethargy, tearfulness, sweating, trembling, lack of concentration, nervousness, and gastrointestinal (GI) problems.

Saying sorry is not going to cut it. If you make someone unwell through your actions you should compensate them and make them feel better again. Simply saying sorry is just a waste of energy, yours and theirs. (In other words, think before you speak). If you cause a person unnecessary anxiety because you have said something that can cause a person to feel distressed then you have to be responsible for your actions.

My Anxiety

Coping Strategy.

  • Keep busy.
  • Use breathing techniques.
  • Use hypnosis.
  • Count to ten.
  • Go into another room, and remove yourself from the negativity.
  • Distract yourself from the cause that is making you anxious.
  • Avoid looking at social media and news sites as much as possible.
  • Avoid watching movies with violence.
  • Avoid negative people.
  • Avoid alcohol and drugs.
  • Turn your phone off or set your calls to not disturb (silence calls).
  • Focus on something positive, a hobby, a goal, etc.
  • Keep a diary or use an online journal (we can give you space to write down your thoughts, just message us using the form below).
  • Learn something new, there are plenty of courses you can do (Udemy).

My favorite way to vent my anger and frustration is to voice my opinions online.

If you use social media the powers that be may reprimand you if they do not like what you write, but on my websites, I have free reign. I am my own boss and I can write pretty much anything I wish.

LinkedIn as an example the other day sent me a warning notification that I had breached the policy yet they did not explain what I had done exactly. I tried to reach out to a faceless company that has simply ignored my plea and am none the wiser about what I did wrong. This has caused me anxiety because at the flick of a switch they can suspend you with no regard to your livelihood and how it would affect your business. they can suspend you simply just because they can.

I try to use my own channels to voice my opinion because the only entities left that can penalize you are the search engines and the governments if they thought you were saying something out of turn. I wrote about online censorship on my other site.

Further Reading:

Anyway if you want free online space where you can vent or share your stories just message us using the form below and remember to distract yourself from the issue that is causing you distress:

#anxiety #panicattacks #hyperventilation #stress #emotionaldistress

British Gas Meter Readings.

British Gas Meter Readings.

Warning: Reality Check for Utility Providers, the whole of the UK is not going to be using the same amount of Gas or Electricity prior to the Price Hikes and therefore do not go by past usage and only go by current usage moving forward. British Gas is purposely putting people in debt.

As a lot of our loyal readers already know I had a bit of a ding dong with British Gas the other day, so bravely today I decided to give them another call. https://disabledentrepreneur.uk/chris-oshea-ceo-of-centrica-and-british-gas-earns-775k-whilst-the-vulnerable-suffer/

Excited at the fact that I had only used 8 units in the last two weeks which equates to £20.07, according to the customer service advisor I spoke to today, yet my payment plan has not changed and is still asking for £190 per month even though I am going to be using £40 worth of Gas moving forward. (See screenshots of my meter readings below).

According to ‘British Gas’, they calculate past data of usage and I have said in the past I had my central heating on 24/7 other than the summer months, but I am going to be using the bare minimum moving forward.

It was like talking to a brick wall and I have been told that perhaps the payment plan would be adjusted in 6 months but not before. This is forcing people to go into debt.

So hypothetically speaking, if my predicted usage will be £40 per month moving forward x 6 months left of this year which would equate to £240 but British Gas wants me to pay £190 per month x 6 months which equates to £1,140, minus what I owe = £368 & usage £240 gives a final total of £532 overpayment.

I suppose the surplus money in their bank making interest is better than it is in yours.

Now the way my plan has been calculated is for the past years’ usage rather than usage in the future even though I have proved it will be lower as I do not plan to cook, use hot water or turn the central heating on.

So today I am still nowhere near closure and it is causing me considerable distress. https://disabledentrepreneur.uk/emotional-distress-compensation/

If what I owe is £368 and say next month’s bill comes to £40 per month based on my new meter reading on the (15/06/22) x 3 months = £120 + £368 = £488 that I would owe and if British Gas wants £190 x 3 months = £570, that would mean I would overpay £82.00

Yet they are saying “the computer says no” scenario ‘Little Britain’ quote.

I also asked the question today about what support they have for mental health and the vulnerable and this is what I was told:

  • A payment plan (which we cannot agree on and they refuse to spread over 36 months but in the past they have). This is intimidation.
  • A pre-payment meter (that is for people who cannot pay on time and I refuse to have one for health reasons – read the following: https://disabledentrepreneur.uk/how-safe-are-smart-meters-for-your-health/
  • The Charity ‘British Gas Trust’ is a joke and I would not waste time donating or asking for donations because British Gas does not support the vulnerable, (notice I am not giving this company a backlink in this article).
  • Contact Stepchange which is a third-party charity and is not exactly supported by British Gas, they give financial advice because I advertise Stepchange.org on my useful links page.

So their support for me personally is as useful as a chocolate fireguard.

It was further confirmed that British Gas does not support people with Mental Health other than what has been mentioned above.

This is how condescending companies are because I did not agree to the £190, British Gas expects me to get financial advice “hello, is anyone listening? I do not need financial advice”. I know what my usage is going to be moving forward.

This is what Citizens Advice says: https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/getting-extra-support-from-your-energy-supplier/ May I also add nothing in the following PDF was offered to me other than what I have listed above.

How-energy-companies-can-support-people-who-are-struggling-this-winter_-good-practice-guide-for-energy-suppliers-and-networks-V.6-March-21

I also stated I need to keep my home warm in the winter months to prevent black mold from growing as my daughter has Multiple Sclerosis (MS) and if I cannot afford to pay the astronomical prices British Gas’ is charging and I fail to turn my heating on which would cause a domino effect and my daughter relapsed from the ‘Black Mold Spores’, then someone would have to be held accountable.

Like I said in my article yesterday “if you do not have the extra money, to begin with, how are you supposed to find the extra money to pay the greedy corporate companies that make a profit on the back of your vulnerabilities”?

Below are screenshots of the meter readings.

Meter Reading 31/05/22

Meter Reading 15/06/22

When I pay this company off I am going to switch providers and not recommend this provider to anyone. If any utility company refuses to spread the costs with affordable payment plans and is unreasonable with zero support for your disabilities then you should take action.

They should at least offer you breathing space to give you the time to find the money. I have proven with photographic evidence that my usage is now going to be lower.

I begrudge helping a company that makes money off me or anyone else in a vulnerable position and who is disabled. If I thought any company was worth a good review and marketing I would consider partnering with them, but I do not in this case because they have caused emotional distress which in turn has made my mental health worse.

#britishgas #britishgasmeterreadings #paymentplans #mentalhealth #mentalhealthsupport

The UK Is On ‘The Brink Of Starvation’ 2022

“If you have no extra money, to begin with, no amount of financial advice is going to get you out of the debt the governments and big corporations have landed you in”.

The UK Is On ‘The Brink Of Starvation’ 2022.

It was predicted during lockdown 3 million people were on the verge of starvation according to ‘The Financial Times but now we are on a whole new level of people starving due to the price hikes of the cost of living.

My question is: “if you do not have money, to begin with, how are you supposed to pay for the cost of living price rises”?

Vulnerable People Are On The Brink Of Starvation.

If you have no assets to sell how are you supposed to pay off your debts?

This article should be shared everywhere so that the powers that be, realize that people like the elderly, the disabled, and people on low incomes simply cannot manage to survive.

If people who do not have savings and live pay cheque to pay cheque how can the government and the large corporations expect people to pay more than is physically possible when they increase prices? The Bank of England has just announced today they are increasing interest rates to help with inflation. How is increasing further hikes going to help people living on the breadline or below?

The rich are getting richer and the poor are getting poorer.

It is all very well to say the government is investing £15 Billion into helping with the cost of living, but it is all smoke and mirrors because that does not stop the creditors and utility companies chasing the vulnerable and does give an IMMEDIATE effect on the people that need the help the most.

Something needs to be put in place immediately, not next month or the month after, but it needs to be put in place now!

“People Need Help Today Not Tomorrow”!

A U-turn by the government will see oil and gas firms help pay an additional 25 percent windfall tax on profits to help pay for fresh measures to support households with soaring energy bills. Yet the energy companies such as ‘British Gas’ for example are still charging extortionate prices.

I am not saying this is impacting UK alone this is a global crisis but I have to speak for the people in the UK as this is where I reside.

Six months ago, UN World Food Program President David Beasley issued a “one time appeal to billionaires to help fight famine,” which explained that if the world’s richest people donated a mere $6.6 billion of their collective $13.1 trillion in wealth (or 0.04 percent of the total), world hunger could be eliminated in 2022 and millions of lives could be saved.

So shame on all the rich that do not do enough and I am sure God or Allah or if you believe in any higher power, your fate will be decided for you in your next life and you will reap what you sow!

FOOD FOR THOUGHT!

To all the Politicians, Millionaires, Billionaires & Royalty of this world, why hoard your money when you could be helping society? Afterall we came into this world with nothing and we will leave with nothing. You cannot take your wealth with you. You do not know what happens when you die. You may be reborn and have to live a life in poverty – Karma!

“What person has the right to make another person unhappy? We are all supposed to live in harmony with one another and love thy neighbor but we have made this world a very evil place, and people should not have their mental well-being affected or lose lives through war and famine because of greed”. How can the people responsible for this, be able to sleep soundly at night?

MENTAL HEALTH & RISK OF SUICIDE.

‘It screws with an already vulnerable mind’: How the cost of living crisis is affecting the nation’s mental health. Soaring bills and a lack of support from the government are causing ‘huge pressure’ for people with mental health problems. Socioeconomic disadvantage or living in an area of socioeconomic deprivation increases the risk of suicidal behaviour. https://www.samaritans.org/wales/about-samaritans/research-policy/inequality-suicide/

https://www.mind.org.uk/news-campaigns/news/chancellor-fails-to-stop-benefit-claimants-facing-second-drop-in-income-in-under-six-months/

Samaritans_Dying_from_inequality_report_-_summary

FURTHER READING

Here are some top search results of what mainstream media and charities are saying:

https://www.bbc.co.uk/news/business-61373480

https://www.ft.com/content/eb1998ce-9bc0-4839-a95a-c10641f9ffcc

https://www.theguardian.com/society/2022/feb/07/1m-uk-adults-go-entire-day-without-food-in-cost-of-living-crisis

https://foodfoundation.org.uk/press-release/millions-adults-missing-meals-cost-living-crisis-bites

https://www.wfp.org/hunger-catastrophe

https://www.weforum.org/agenda/2015/07/how-much-would-it-cost-to-end-hunger/

https://www.birminghammail.co.uk/news/midlands-news/pneumonia-starvation-brummies-reveal-reality-24061768

https://www.mirror.co.uk/news/uk-news/poor-people-starve-death-cost-26022882

https://www.investmentweek.co.uk/news/4050394/government-taps-oil-gas-profits-help-pay-fresh-gbp15bn-energy-bills-support

https://news.sky.com/story/cost-of-living-more-than-half-of-households-taking-action-to-cope-with-rising-cost-of-essentials-12624344

https://www.wsws.org/en/articles/2022/05/25/per1-m25.html

NOTE FROM THE EDITOR

If you are finding life is getting too much contact the Samaritans, your Doctor (GP) or visit A&E / ER.

We have a useful links page for most charities and financial advice websites.

Do also contact this charity Mind.org.uk if things are starting to get overwhelming.

** Please note if you are residing outside of the UK please contact local charities in your area. We try to update our list as much as posssible and may have missed charities out. Do contact us if you are one of those charities and we will gladly put you on our list.

#poverty #costofliving #hardship #debt #financialdifficulty #starvation #mentalhealth #utilitycompanies #vulnerablepeople #lowincome #lowincomefamilies

Chris O’Shea CEO of Centrica & British Gas Earns £775K Whilst The Vulnerable Suffer.

Chris O’Shea CEO of Centrica & British Gas Earns £775K Whilst The Vulnerable Suffer.

Centrica CEO Chris O’Shea has a salary of £775,000 per year and waives a £1.1 Million Bonus. His decision came as gas and electricity prices are set to soar by more than 50% for 22 million households across the UK in April.

Centrica said British Gas Energy saw a 44% jump in profits to £118 million last year. Citation.

** (The following is just my opinion and not fact). However one needs to look at the bigger picture if there is a board of directors for argument’s sake there are 12 as the pdf below suggests, and some not all are on a payroll (Non-executive directors are not directly employed), but that is not to say they do not get commissions or donations) and if each one has received £250K (hypothesis) per annum, that would be £2.75M, you have to ask yourself this question who works for nothing... https://boardappointments.co.uk/uk-non-executive-director-remuneration/

Biographies-Centrica

How can you pay for increased prices if you do not have the money, to begin with?

I first would like to add I actually give this company free advertising space on my useful links page under the heading charities and on this page. (Backlinks Cost Money)!! Advertising was requested by British Gas in May.

I would like to introduce myself, I am the Editor of ‘Disability UK -Disabled Entrepreneur Journal’. I am a Businesswoman and Author. I suffer from Cerebellar Atrophy Cognitive Impairment, Obsessive-Compulsive Disorder (OCD), and Depression. My Disabilities do not define me and I am not afraid to say I have them. I am also a carer for my daughter who has ‘Multiple Sclerosis’.

I have indeed contacted ‘The British Gas Charity’ which is a joke (application Number 1035904). I filled in the form and submitted my meter reading and documentation. They said it would take 10 days for someone to approve my application (that was on the 31st of May 2022) and it did not surprise me that they never responded.

It is all smoke and mirrors because if the majority of people in Britain with British Gas are in turmoil, I do not think they have endless amounts of money to give away. So their charity is not worth the web space.

I am a genuine case and for them to not even respond says a lot about them. (Try them out for yourself if you are a British Gas Customer, but do not get your hopes up).

In turn, I said I have a donation page on my site, I continued to say how about everyone in British Gas pays £1.00, and that would go to paying off my debt, the woman (Valencia I believe) I spoke to said that will never happen, yet I am supposed to advertise this company to my readers, and get nothing in return? Better still, how about the CEO Chris O’Shea pay off my debt seeing as I am advertising for free and they wasted two and half hours of time where I could have been working and caused me ‘Emotional Distress’!!!

https://britishgasenergytrust.org.uk/ 

(Help With Utility Bills)

Now if a company has profits into the millions then they should take into account vulnerable people which they do not.

After being prompted to phone British Gas because I was being spammed 6 times by this number: 03332029470, (this is harassment) I took it upon myself to phone and complain. The phone call today lasted 2hrs 18 mins (see screenshot).

The original number that phoned me was (03332029470) to set up a smart meter and I had to justify why I do not want one which I have written previously about: https://disabledentrepreneur.uk/how-safe-are-smart-meters-for-your-health/ The customer representative technical department went on to say they would send someone to my home to ask me why I do not want one. Good Luck to anyone visiting as I am not allowing anyone over my threshold. The woman I spoke to said that because I had submitted a meter reading my monthly bill which was at the beginning of the year £65 rose to £90 in April, then rose again to £138 in May, and wait for this rose again today to £190 per month.

£190 Per Month Gas Payments!

I started crying (no word of a lie), I told the operative that the most I can afford is £100 per month and she point blank refused to help spread the costs over 36 months.

She continued to say that my usage is a prediction….well before the meter reading I had my central heating on 24/7 as I have black mold and my daughter who has multiple sclerosis cannot be around the spores, so I need to keep the house warm.

I said my life is not important whilst my daughter is and I said it was unreasonable and unfair to make me pay £190 when I cannot afford to do so right now.

(Obviously, the woman does not know how to count because if I paid £100 already this month and I still owe £333 (1st quarter) and each quarter after that was £400 for argument’s sake that would be £1,600 per annum divided by 12 months = £133 per month and not £190). I am going to bring this up when I submit my new meter reading.

This woman simply did not care what I was saying.

I also said if I cannot afford to heat my home and the black mold spreads I can then sue British Gas if my daughter relapses again. She did not like what I said.

She gave me a complaint reference number: 8013807386

I said, “if I killed myself British Gas would not get a single penny from me”... My point was, do not push people over the edge, not that I was actually going to do it, there is a difference!

My Mental Health.

In my defense, I am NOT feeling suicidal just emotionally distressed, this is why I have an online journal where I can vent my anger and make my opinions known. I have a lot going for me and I feel for people who do not have a strong mind as I have, I see myself as their voice if they cannot defend themselves.

I use this platform to speak on behalf of people like myself or people worse off than me.

With social media, you may be restricted to what you can and can’t say. But on your own platform, you are in full control. Although I use social media to spread the articles I write.

I have a lot to live for, unbeknown to the people that are too ignorant to find out but are too quick to judge.

I mentioned this website multiple times “www.disabilityuk.co.uk” which forwards to “www.disabledentrepreneur.uk” in the phone call as I knew it was being recorded. I did it purposely so that people realize who I am. I will not stand for intimidation from anyone of any kind.

I just wanted British Gas to be empathic which they were not.

Duty Of Care.

What made me laugh was at the end of the call she said it was a duty of care for her to report me to the authorities because I mentioned the dreaded “If I kill myself”. She did not want any repercussions. It was not that she cared. People do not care unless it directly affects them. She did not want ‘British Gas’ to be in the news and I guess they are told if a customer says anything that is a red flag to report it. In other words, she has kicked the can down the road, so nothing happened on her watch.

Bring it on is all I can say because this will cause a domino effect and open up a can of worms.

In fact, I reached out to my GP in a letter over my mental health that was put on the system last year but was never actioned by any doctor.

According to the practice manager, Doctors are too busy to respond to emails or letters even though my daughter’s Neurologist who is also a Professor at Oxford University has the time and decency to respond to my daughter’s emails.

My time does not matter to anyone.

I have another day wasted rather than working, I have had to fart around having to waste nearly two and half hours of my precious time to get nowhere.

Let’s see what the media will say when I send this to every corner of the planet.

British Gas Has Caused Me Emotional & Psychological Distress!

Debt Recovery

Let the fun begin because if ‘British Gas’ decide to try and come after me and they use harassment tactics I am fully armed. Besides I plan to pay them off next month.

This would not be the first time they have been sued and I doubt it will be the last.

https://www.standard.co.uk/business/how-british-gas-ended-up-in-court-for-being-too-heavyhanded-with-customers-6878749.html

I mentioned the National Debt Line: https://www.nationaldebtline.org/fact-sheet-library/gas-and-electricity-arrears-ew/ and said that Utility Companies have to adhere to rules such as and the woman said my circumstances do not apply and it would be impossible to give me breathing space:

Vulnerability

People can be vulnerable for a wide range of reasons. Vulnerability can be linked to age, physical health, mental health, or going through a difficult time in life. A vulnerability could be temporary or ongoing. You should let your supplier know if there is anything about your circumstances that makes you vulnerable as they may offer you more support if they know this.

You should also check if your supplier has signed up for the Energy UK Vulnerability Commitment. Energy UK is a trade association. Suppliers signed up to the Vulnerability Commitment have said they will provide extra support to vulnerable customers. This includes:

  • Make sure staff have an understanding of vulnerability and can identify that you might be in vulnerable circumstances;
  • Give you an alternative way of contacting them in addition to phone contact;
  • Provide a freephone number if you are in financial difficulty and they think it is appropriate; and
  • Make sure you have paper versions of your bill if this is what you need.

This is a B#ll Sh#t because the woman today did not provide any of the above.

Furthermore, she refused to co-operate by turning the onus on me that I am not co-operating by not agreeing to pay £190 per month.

British Gas is having a laugh.

I said if it means I do not use hot water to bathe and not cook as well as not heating my home although I cannot see it being cold for a few months then that is what I will have to do. (This is degrading and affecting one’s quality of life).

I reiterated that I would be writing about British Gas on this website and “I quote the woman saying “we do not have anything to do with disabilities”.

I had zero support for my daughter and me who both have mental and physical disabilities.

This is what is stated on their website say: https://www.britishgas.co.uk/energy/help-if-youre-struggling-to-pay.html

Zero Support.

They have clearly not helped and made matters worse by causing emotional distress which is (tort). Emotional distress can be taken to court. https://disabledentrepreneur.uk/emotional-distress-compensation/

The moment I can pay this company off I am going to switch providers and will never recommend this company to anyone. They have an affiliate program which means they want help with marketing, so any affiliate marketers should avoid this company. By coincidence ‘British Gas’ are advertisers on Awin who I use for my affiliate marketing projects. Saying this I will never promote this company actively even though I have them listed on my useful links page and mentioned them in my article indirectly.

May I add that they never responded to my letter attachment in the email which had an auto-responder come back that they had in fact received my correspondence on the 28th of May 2022 but chose to ignore it?

Condenscending and Intimidating.

People working for these large blue-chip companies should keep their tone neutral, and opinions to themselves they should not be biased.

The woman (Valencia) I spoke to said I should look at stepchange.org I explained I am fully aware of my rights and she became condescending demanding I tell her what they said.

I am not going to allow you to browbeat me as this woman was trying to do.

My gut feeling is they have calculated my meter reading of what I owed prior to the price hike to the new prices to make more money.

I will be posting my new meter reading on here tomorrow including the one on the 31st and will see if my reading goes up again.

**I have published this page but may update it with more information, as when I get any updates from British Gas who emailed me today and said they had deadlocked my complaint, according to ‘Valencia’. As far as I am concerned it is not over until ‘the fat lady sings, in other words, it is a colloquialism that is often used as a proverb. It means that one should not presume to know the outcome of an event that is still in progress. More specifically, the phrase is used when a situation is nearing its conclusion.

So please come back for more updates.

Meter Reading 31/05/22
Meter Reading 15th June 2022

I am now going to be a thorn in British Gas’s side and every month I will be doing a meter reading.

Will I be pursuing “Emotional Distress Compensation” of course I will, and this is what you should do if you too feel you have become unwell because of any company.

https://www.financial-ombudsman.org.uk/consumers/expect/compensation-for-distress-or-inconvenience

https://disabledentrepreneur.uk/emotional-distress-compensation/

Did yesterday’s (14/06/22) fiasco cause me emotional distress, and did British Gas treat me badly of course they did and this is not over until I say it is regardless of their deadlock narcissistic letter.

If you are in a similar position to me, it is not the end of the world and there is a solution to every problem.

If you feel suicidal call the Samaritans 116 123 (UK) or visit A&E – (UK) / ER – (USA) or call the Emergency Services 999 (UK) / 911 (USA).

On that note, I did get a welfare check from the Police albeit it was seven hours after my initial phone call to British Gas had ended and guess what the Police said they were on my side and agreed that the CEO needs to be aware of this as they are getting a lot of calls like the one they received about me.

Stay safe and do not let these companies bully you.

It is not your fault that the greedy people blue-chip companies, at the top of the food chain like P#tin, and the Banks, Governments, and Large Corporations want to milk every last penny out of you.

UPDATE 15/06/22

I have received two emails from British Gas and a letter regarding my complaint despite me saying I do not want letters in the post. (How to kill the planet with carbon emissions).

So they have disregarded my new meter reading which is calculated as follows and are not supporting people with mental health or disabilities, let the fun begin because I am going to be messaging the CEO directly:

Below is the email that was sent to me:

Total disregard for my new meter reading and disabilities.

Here are the calculations per unit as per the British Gas Website:

FINAL THOUGHTS

Ironically ‘British Gas’ will report you as “Duty of Care” if you happen to say something out of turn to make them look better but in the next breath disregard your disabilities and worst-case scenario cut off your supply.

People who are vulnerable especially old people may not turn on the heating or cook a hot meal in order to make sure their energy bills do not increase.

So although ‘British Gas’ may come across as they are helping it is all smoke and mirrors and they do not care about your well-being and would much rather pass the buck.

The other joke is why not reach out to organizations that specialize in financial difficulty. If you already know your financial circumstances and do not have the extra money, to begin with, no amount of juggling will pay off your debt and all you will be left with is to sell your assets if you have any or go bankrupt.

Maybe if everyone were to go bankrupt nationwide the Government would do something about it or maybe this is the end goal where no one owns anything (the great reset)?

https://www.weforum.org/great-reset/

https://en.wikipedia.org/wiki/Great_Reset

I am not sure what the hidden agenda is but if vulnerable people do not get the help then unfortunately there is going to become a bigger problem.

Nobody should live in poverty, not in the 21st Century, and not have a good quality of life. People should NOT be killed because of W#rs. W#ars are big business to the people on top of the food chain. If world leaders have no regard for human life by starting w#ars, what chances have the rest of us got? I am sorry but if any country starts a w#r where people will be killed it just shows they do not care about humans in general. Nobody should die to help the 1% richer.

If the cost of living is the cause of the increase in mental health then powers that be that are responsible for the demise need to be made accountable.

https://www.mind.org.uk/information-support/tips-for-everyday-living/money-and-mental-health/

https://equiniti.com/uk/news-and-views/eq-views/championing-the-vulnerable-in-utility-services/

money-and-mental-health-2022-pdf

How can you pay for increased prices if you do not have the money, to begin with?

Together we are strong and we can fight this!

#chrisoshea #ceocentrica #vulnerablepeople #mentalhealth #suicide #suicidalthoughts #costofliving #britishgas

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