EMOTIONAL DISTRESS – DISABILITY DISCRIMINATION -DATA BREACH
Legal Resources Directory (UK)
The legal resources directory is for troubleshooting and complaints, it covers human rights, discrimination, DWP & PIP as well as many useful contacts. Bookmark this page.
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| CARERS ALLOWANCE DISCRIMINATION General enquiries Telephone: 0800 731 0297 Textphone: 0800 731 0317 Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297 British Sign Language (BSL): video relay service if you’re on a computer – find out how to use the service on mobile or tablet Monday to Friday, 8 am to 6 pm Find out about call charges Carers Allowance Unit Mail Handling Site A Wolverhampton WV98 2AB Contact the Carer’s Allowance Unit – GOV.UK (www.gov.uk) Further Reading https://disabledentrepreneur.uk/carers-mental-health-discrimination/ CHARITY COMPLAINTS PROCEDURE Complain about a charity – GOV.UK (www.gov.uk) Complaints about charities (CC47) – GOV.UK (www.gov.uk) CIVIL LEGAL ADVICE CLA) gov.uk/civil-legal-advice Eligibility for legal aid, free and confidential legal advice if so. COPYRIGHT INFRINGEMENT Enforcing your copyright – GOV.UK (www.gov.uk) Check to see if your website, images, and data have not been scraped and are not on this website without your permission (archive.org). Protect yourself from copyright trolls that purposely scan your site without your permission for monetary gains in the hopes of finding copyrighted material that often is backlinked to the source with image credits and thumbnails, yet they demand monetary compensation. Do not use images from search engines as that could have already been copied many times over. Use legitimate copyright image resources found here: www.aidigitaltrust.com CORAM CHILDREN’S LEGAL CENTRE https://www.childrenslegalcentre.com Provides free legal information, advice, and representation for children, young people, their families, carers and professionals. |
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| DATA PROTECTION ACT 2018 The DPA 2018 complements the GDPR in the UK and provides additional details and specifications for data protection. It includes provisions specific to the UK context and outlines the powers and functions of the Information Commissioner’s Office (ICO), which is the independent regulatory authority responsible for enforcing data protection laws. Year Enacted: 2018 Key Provisions: Outlines the framework for data protection in the UK. Implements GDPR standards into UK law. Website: Data Protection Act 2018 DISABILITY DISCRIMINATION https://www.gov.uk/discrimination-your-rights/what-you-can-do DISABILITY LAW SERVICE dls.org.uk The charity provides free legal advice and representation for disabled people. DISABILITY RIGHTS UK disabilityrightsuk.org Information and support for people living with a disability. DISABILITY UNIT gov.uk/government/organisations/disability-unit Supports the development of policies to remove inequality between disabled and non-disabled people. DEPARTMENT WORK & PENSIONS (YOUR RIGHTS & COMPLAINTS) Mandatory reconsideration and appeal guide for recovery of benefits and lump sum payments (HTML version) – GOV.UK (www.gov.uk) Complaint resolution core briefing pack: DWP provider guidance – GOV.UK (www.gov.uk) Guidance to support the 2 tier process.pdf (whatdotheyknow.com) Independent Case Examiner for the Department for Work and Pensions: annual report 1 April 2021 to 31 March 2022 – GOV.UK (www.gov.uk) Response times for individual enquiries – a Freedom of Information request to Department for Work and Pensions – WhatDoTheyKnow PIP Decision – Complain about a PIP decision | Turn2us Chapter 8: Complaints and Document Retention – GOV.UK (www.gov.uk) PIP handbook – GOV.UK (www.gov.uk) Personal Independence Payment (PIP) assessment guide for assessment providers – GOV.UK (www.gov.uk) Making a complaint about PIP : Mental Health & Money Advice (mentalhealthandmoneyadvice.org) Complaints Resolution Manager – 15-day response turnaround. Senior DWP Manager 15-day response turnaround. ***Complaining about benefits services – Citizens Advice ***(This article is particularly important). Refusal to help when Dept Work Pensions ignore complaints made against them indefinatly – a Freedom of Information request to Parliamentary and Health Service Ombudsman – WhatDoTheyKnow Register A Complaint (DWP) https://makeacomplaint.dwp.gov.uk/personal-details (This link is not for PIP but for other benefits). Complaints Procedure (DWP) Complaints procedure – Department for Work and Pensions – GOV.UK (www.gov.uk) Contact the Department for Work and Pensions about its policies – GOV.UK (www.gov.uk) Ministerial Correspondence Team Caxton House Tothill Street London SW1H 9NA Address legal documents to the DWP Litigation Division. Email the ministerial correspondence team Send your question using the online contact form (I may contact them using this form). Write to the ministerial correspondence team Do not send benefit applications to this address. They will not be dealt with. Find out how to apply for benefits. Contact the DWP ministerial correspondence team |
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| EQUALITY ADVISORY & SUPPORT SERVICE (EASS) Advice on equality and human rights issues, including guidance for disabled people. https://www.gov.uk/equality-advisory-support-service https://www.equalityhumanrights.com/contact-us Information and advice about discrimination and human rights issues. EASS helpline Online contact form Telephone: 0808 800 0082 Textphone: 0808 800 0084 Monday to Friday, 9 am to 7 pm Saturday, 10 am to 2 pm Find out about call charges Freepost EASS Helpline FPN6521 The EASS provides information about discrimination and your rights. It has replaced the helpline service previously provided by the Equality and Human Rights Commission. EQUALITY AND HUMAN RIGHTS COMMISSION (EHRC) equalityhumanrights.com Promotes and monitors human rights and equality. https://www.equalityhumanrights.com/contact-us#for-freedom-of-information-foi-requests |
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| FREEDOM OF INFORMATION (FOI) For Freedom of Information (FOI) requests Email: foi@equalityhumanrights.com Write: Attention: Information Governance Team Equality and Human Rights Commission Arndale House The Arndale Centre Manchester M4 3AQ How to make a freedom of information (FOI) request: Overview – GOV.UK (www.gov.uk) |
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| GDPR https://www.privacypolicies.com/blog/gdpr-data-breach-notification-letter/ |
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| HUMAN RIGHTS ACT 1998: Year Enacted: 1998 Key Provisions: Incorporates the European Convention on Human Rights into UK law. Website: Human Rights Act 1998 Microsoft Word – FINAL Data Protection Report.doc (parliament.uk) |
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| INDEPENDENT CASE EXAMINER PO Box 209 Bootle L20 7WA Email: ice@dwp.gov.uk Tel: 0800 414 8529 How to bring a complaint to the Independent Case Examiner – GOV.UK (www.gov.uk) THE INDEPENDENT COMPLAINTS AND GRIEVANCE SCHEME (ICGS) Complaining about an MP Telephone: 0808 168 9281 (freephone) Text relay: 18001 0808 168 9281 Email: Support@ICGShelpline.org.uk The Independent Complaints and Grievance Scheme (ICGS) – UK Parliament making-a-complaint-a-guide-for-complainants.pdf (parliament.uk) pcs-complaints-policy.pdf (parliament.uk) Email: standardscommissioner@parliament.uk Postal Address: Daniel Greenberg CB Office of the Parliamentary Commissioner for Standards House of Commons London SW1A 0AA Telephone number: 020 7219 3738 For enquiries about the Register of Members’ Financial Interests: commonsregistrar@parliament.uk For enquiries about the All-Party Parliamentary Groups Register: groupsregister@parliament.uk For enquiries about the Register of Interests’ of Member’s Secretaries and Research Assistants: staffregister@parliament.uk For enquires about the Register of Journalists’ Interests: journalistsregister@parliament.uk INDEPENDENT PARENTAL SPECIAL EDUCATION ADVICE (IPSEA) ipsea.org.uk Provides information, advice, and support for families of children with specialist educational needs and disabilities. INFORMATION COMMISSIONERS OFFICE (ICO) Make a complaint | ICO https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/ (Tool) |
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| LANDLORDS & TENANTS USEFUL LINKS https://cymrumarketing.com/landlords-and-tenants-useful-links/ LAW CENTRES NETWORK lawcentres.org.uk Information about Law Centres, which defend the legal rights of people who can’t afford a lawyer. Includes a searchable directory. LAW SOCIETY lawsociety.org.uk Professional association for solicitors in England and Wales. Includes a searchable directory of solicitors. LAW WORKS lawworks.org.uk Connects volunteer lawyers with people who aren’t eligible for legal aid and can’t afford to pay for legal advice. Includes details of free legal advice clinics. LEGAL AID ELIGIBILITY CALCULATOR Check if you can get legal aid – GOV.UK (www.gov.uk) LOCAL GOVERNMENT & SOCIAL CARE OMBUDSMAN https://www.lgo.org.uk/ |
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| MANDATORY RECONSIDERATION – PIP, UNIVERSAL CREDIT & OTHER BENEFITS Mandatory reconsideration and appeal guide for recovery of benefits and lump sum payments (HTML version) – GOV.UK (www.gov.uk) MINISTERS OF PARLIEMENT (MP) (JO STEVENS) Call: 02921 329736 Email: jo.stevens.mp@parliament.uk Write to: 116 Albany Road, Cardiff, CF24 3RU Twitter: @JoStevensLabour Facebook: /JoStevensLabour Instagram: JoStevensLabour RT HON KEVAN JONES (MP) Contact | Rt Hon Kevan Jones MP DR.SARAH WOLLASTON (MP) Dr. Sarah Wollaston, MP | Policy Connect Sarah Wollaston, a general practitioner and Conservative MP for Totnes, Devon | The BMJ MP details – Dr Sarah Wollaston (torbay.gov.uk) www.drsarah.org.uk SIR CHARLES WALKER (MP) Contact information for Sir Charles Walker – MPs and Lords – UK Parliament |
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| PERSONAL INDEPENDENCE PAYMENTS correspondence@dwp.gov.uk complaints@capita-pip.co.uk smb-contact.us@capita.com contactus@capita-pip.co.uk Mandatory reconsideration and appeal guide for recovery of benefits and lump sum payments (HTML version) – GOV.UK (www.gov.uk) PRIVATE RENTING COMPLAINTS Complain About Your Landlord Private renting: Complaints – GOV.UK (www.gov.uk) RENT SMART WALES Complain about a Landlord In Wales Welcome to Rent Smart Wales – Rent Smart Wales (gov.wales) |
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| REQUEST FOR CORRECTIONS The details in the report are incorrect and I have cited all my points in the letter that no one wants to pass on. Your right to get your data corrected | ICO (Your Rights To Have Data Corrected) Email: security@justice.gov.uk Email: itpolicycontent@digital.justice.gov.uk https://www.justice.gov.uk |
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| SHELTER CYMRU 0345 075 5005 sheltercymru.org.uk Provides free, confidential advice on housing and homelessness in Wales. SHELTER ENGLAND 0808 800 4444 england.shelter.org.uk Provides free, confidential advice on housing and homelessness in England. |
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| WHISTLEBLOWING – EQUALITY HUMAN RIGHTS For whistleblowing or reporting concerns about your employer Complete the online form, alternatively, you can email your concerns to Email: whistleblowing@equalityhumanrights.com Phone: 0161 829 8100 to arrange a call. If you need an Easy Read guide about the information we need from you, email whistleblowing@equalityhumanrights.com https://www.equalityhumanrights.com |
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| YOUR RIGHTS (MISC) https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/ (Tool) https://www.gov.uk/guidance/request-your-personal-information-from-the-department-for-work-and-pensions https://www.gov.uk/government/organisations/department-for-work-pensions/about/personal-information-charter https://security-guidance.service.justice.gov.uk/sending-information-securely/#sending-information-securely https://security-guidance.service.justice.gov.uk/secure-data-transfer-guide/. security@justice.gov.uk. itpolicycontent@digital.justice.gov.uk. Your right to get your data corrected | ICO Your right of access | ICO How to Write GDPR-Compliant Data Breach Notification Letters – Privacy Policies DWP accused of ‘reprehensible’ breach of the law over DNS information battle – Disability News Service What a subject access request is and how to make one – Hayes Connor |
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EMOTIONAL DISTRESS – DISABILITY DISCRIMINATION – DATA BREACH
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