If the cost of living was not bad enough with people freezing and ambulances not getting to people on time there should be no surprise to have another spanner thrown into the works with the dreaded C###d word making the rounds again. The (C) word was never eradicated but it was stable through herd immunity, so reading the following statement has got my mind blown…
The Transport Secretary Mark Harper has said that even though those traveling from China will have to have a negative test, those who are positive will not have to quarantine upon entry into the UK, despite Beijing admitting there have been many deaths.
UK will allow Chinese travelers with positive Covid tests to enter the UK and not quarantine despite in ‘Shanghai 70% having the virus.
The advice, issued by the UK Health Security Agency (UKHSA) is warning that it is “likely” that Covid, flu, and scarlet fever will continue to rise in the coming weeks.
The UKHSA are advising parents who have a child with a high temperature of 38C or higher to keep them out of school.
Professor Susan Hopkins, the chief medical adviser at UKHSA, said adults should “try to stay home when unwell” and those who venture out should “wear a face covering” to prevent the spread of infection.
As always is the case “it wasn’t us, it was you” scenario I read today that a GP surgery was trashed in Derby and the bad press surrounding poor GP management is to blame.
My thoughts, there are two sides to every story.
I am not saying it was right to vandalize a surgery by any means and I find writing and publishing can do more damage than physical interactions. Anyone thinking of taking out their frustrations through physical interactions will face dire consequences. A GP practice is a small business that depends on people to come to them, as that is how they make their money. Obviously, they are subsidised by the NHS but the pharmaceutical companies also pay them.
So when I read the latest on another surgery being trashed there is obviously more to this than meets the eye.
According to the GP Shehla Imtiaz-Umer @drshehlaiu published on Twitter on Dec 30, 2022
“The anti-GP violence, abuse & aggression continues unabated. This is our waiting room @wilsonstsurgery y’day after a patient trashed it. The negative media narrative, anti-GP rhetoric, unrelenting demand & unrealistic expectations lead to this level of violence. Where will it end”?
From a personal perspective if GPs managed their workloads better this would never happen. Yet I can cite medical negligence from my own surgery on the following faults.
Two letters were written marked private and confidential, both letters were confirmed to be put on the system and both times I was told that a clinician would get back in touch with me, and did not. Furthermore, on an annual medical assessment, a cluster pharmacist confirmed she had read my letter which I quote she said “it was very thorough and that’s what doctors like. Everything I do is documented and published and will be used in evidence. https://disabledentrepreneur.uk/gp-doctor-negligence-evidence/
On another occasion, my daughter prior to being diagnosed with MS the GP prescribed her Gaviscon because the doctor did not really know what was wrong with her. So I took my daughter to A&E and after an MRI scan, it was found my daughter has Multiple Sclerosis.
Recent interaction by my daughter who had medication prescribed by a neurologist was refused the medication until my daughter arranged a consultation with the GP. When the doctor phoned her back the doctor did not know what she was phoning my daughter for.
Monthly monitoring of my daughter’s blood has only been done once since her treatment. When my daughter tried to chase it up she was told to phone the neurologist’s secretary. It is cited on the government websitethat monthly blood tests have to be done, yet the neurologist has not flagged this up.
People who are frustrated with the way their GP Surgery performs should gather evidence in writing and then start legal action. The last thing you need is to owe money to a doctor as in the case of the recent incident in Derby and instead hit them where it hurts in their pockets if they show medical negligence.
There are more incidents similar to the one published today by simply doing a Google search.
Looking into the Google Reviews of this surgery that was targeted speaks volumes:
Whenever I write articles I always back them up with evidence and sources.
I have simply done a Google search for the search term “Surgery Vandalised” Obviously I am not Google and won’t list them all, but there must be something a miss when there is civil disobedience.
“If you have an issue with your surgery do not take it out on the staff or the furniture but instead, start legal action”.
I have a list of links you can use to get started.
If you need our help writing letters we can draft a document (you do not need to disclose any personal information), we will send you a generic template and you can edit it and fill in the blanks, which you can then send to relevant organizations.
Do not simply send an email instead attach a letter on headed paper to make it more official.
You should also find a solicitor in your area or contact citizens’ advice for legal advice. If you have a story to tell and want to share it with our readers just use the form below and we will publish it for you after it is reviewed by one of our team.
Wishing everyone a Happy New Year! Remember there is always a solution to every problem.
I phoned my GP today after waiting two months for a prescription that my neurologist consultant had prescribed for my unbearable pain which is caused as a result of my multiple sclerosis and yet, to this day I have not had the medication.
When I queried it today, the receptionist I spoke with stated that he was not ‘medically trained’ to read the letter sent from the neurologist at the hospital and that I would have to wait for the doctor to read it and approve. This goes to show the mentality of the receptionists at my GP as mentioned previously, he stated he couldn’t read my letter as he was not ‘medically trained’, when in reality, he shouldn’t be reading my letter at all as that would breach Data Protection Act 2015. None the less, I gave the GP the benefit of the doubt and continued to wait for my medication.
A few weeks go by and I get a call from the GP, although to my surprise it is not the doctor but a different receptionist. The woman I spoke with informed me that she was passing on a message from the doctor stating I had to have a consultation to discuss the medication at hand. When I questioned why I would need to discuss the medication when I had already done so with my consultant, she could not reply. As a result of this, it meant that I would have to ring up the GP at 8am the following day to fight for an appointment to then have to wait all day for a doctor to give me a call back.
Why do I need a consultation with the GP when my consultant who is a qualified neurologist has prescribed them?
I believe this is to test people and for them to beg to get medication. So am I to believe my general practitioner doctor is more qualified than the neurologist?This is now causing me anxiety and stress. Stress can lead to MS relapse.
So they cannot book an appointment at the time of the phone call, you have to be a good soldier and do as they ask.
When I told my mother who is also my carer, she said she would intervene and write a letter (which never gets answered, may I add) demanding that I have the medication otherwise my mother would take it up with the ombudsman.
I am worried I will get kicked out of the surgery as I am dependent on my drugs for the excruciating pain I endure, so told her not to pursue it. I have been threatened by this surgery before regarding not agreeing with some of the things they say. Both my mother and I have agreed that I contact my primary neurologist and explain not only have I fallen through the gaps regarding getting my monthly blood as stipulated on the Lemtrada website but my GP is refusing to give me the medication that the consultant requested.
This is Medical Negligence!
I am documenting this as evidence that my quality of life is being compromised because of my GP not giving me my medication and my concerns that my blood is not being tested to monitor any changes to catch them early.
This will be forwarded to PIP (Personal Independence Payments).
I will update again once I get further information.
I phoned my GP to book a consultation under duress otherwise I would have had hope in hell to get my medication, even though it was prescribed by a neurologist.
The doctor did phone me back only to ask me what I needed to talk about…OMG.
When I said about my medication she continued to ask which medication I was referring to, even though supposedly there was a message on my notes. She then asked if I am capable to take them…..what the hell?
What a waste of time and resources.
The doctor did not even know why she was ringing me other than me requesting a callback which I was put on the spot to do, otherwise, I would not have had my meds.
And people wonder why they struggle to get a GP appointment, this is a perfect example as to how the GP waste resources, time and effort. This appointment could have been utilised for someone who actually needed it, not for a chit chat.
After losing my patience waiting for my non-existence letter to arrive to notify me to have my blood test done, I decided to contact my primary neurologist by email. Baring in mind I am supposed to have a blood test done every month to prevent/pick up early, transfusion related conditions such as Immune Thrombocytopenic Purpura (ITP), kidney problems/anti-GBM disease and problems of the thyroid gland (hypo/hyperthyroidism). As I am writing this, it has been 7 weeks since my last blood test and yet my primary consultant could not care less, he is obviously happy I have lined his pockets ready for Christmas.
Granted he was quick to respond.
The unfortunate thing is, had I of not emailed him, he would have been none the wiser that I had not had any blood work done. Surely, as my primary consultant, it is his responsibility to ensure that as his patient, I am having the necessary tests to ensure I am ok.
Not only that, he confirmed my blood test on the 2nd November was okay, would he have not noticed that I was not scheduled for a repeat test for the following month? Would he have not spoken with the other neurologist that I saw last? Do people within the hospital even communicate with one another, or is that my responsibility too?
I did mention that I understood Royal Mail was on strike and the nurses and emergency service are following suit. I was concerned that I have not had any blood tests done and my neurologist replied to sort it out myself and phone his secretary.
Why should I go out of my way to chase blood tests?
I have always had my blood taken at the hospital so why suggest I have them done at my GP who is also as useful as a chocolate fireguard?
Why move the goalposts? Why try to fix something that is not broken, meaning continue to have my blood taken at the hospital?
It is the responsibility of the consultant to make sure I have a blood test done and not down to me to do their job for them.
I can see pound signs of their lack of empathy and aftercare for their patient.
If something is found that could have been prevented all hell will break loose, mark my words.
What the Government Has to Say:
Lemtrada▼ (alemtuzumab): updated restrictions and strengthened monitoring requirements following a review of serious cardiovascular and immune-mediated reactions
A review of the benefits and risks of alemtuzumab (including fatal reactions) in the treatment of multiple sclerosis has now concluded and recommended a revised indication, additional contraindications, and strengthened monitoring requirements before, during, and after treatment. Patients offered alemtuzumab should be alerted to the early risks of cardiovascular events and thrombocytopenia around the time of infusion and to the delayed risk of immune-mediated reactions. Healthcare professionals should inform patients what to do if they develop any symptoms of these disorders.
** This post is primarily for the UK. I have written several articles about my GP (Doctor) Negligence and Doctor-Patient Confidentiality in recent times. I am for my own records posting evidence they have only confirmed my letters have been put on the system but both times have not been actioned. Furthermore, I have been in communication with several people, not only relating to this particular surgery but others around the UK also encountering similar problems. I have now discovered why GP (Doctor) Surgeries are backlogged… read more…
Local doctors’ surgeries across the UK are either closing or their clinicians are retiring early.
The impact of the aftermath of the pandemic has caused a strain on doctors and other workers in local GP practices which have seen some “struggling to maintain regular services” which has meant some closing surgery doors to all but the most urgent cases.
Playing “Russian Roulette”, with people’s lives is what is happening as each day brings new absences. Those with overall responsibility for general practice, such as NHS England and the Clinical Commissioning Groups (CCGs), have had “no backup plan”.
A survey carried out by the Royal College of GPs (RCGP) found that at least a third of doctors were planning to retire in the next five years, leaving 14,000 fewer GPs than are currently working.
Addressing the Health and Social Care Committee, retired GP Dr. Andrew Green said, “We need to accept that 10-minute appointments are not safe. The only way that you can run a 10-minute appointment surgery on time is by cutting corners.
“Therefore introduce a questionnaire to be filled out by patients who could then write about their ailments for the doctors to review” similar to what I have done, although my surgery is as helpful as a chocolate fire guard. A ten-minute appointment can then be reduced to two or can be done online using encryption software”
According to “herd immunity” policy, which has allowed the coronavirus to rip through the population in successive and ever-higher waves of infection, has placed intolerable burdens on NHS hospitals.
“This is all smoke and mirrors andI believe the herd immunity is working because most people would have received their vaccinations. I believe it is down to the doctors themselves not managing their time properly or insufficient staff quotas”.
Evidence of the emails I received to state my letters were logged on the system.
To recap I wrote a letter which I emailed last year 9 pages long and this year 15 pages long, it was put on the system and both times never actioned.
I have been told previously by my surgery if I do not like how things are run to change doctors (I am not the only one judging by the Google Reviews). It is easier said than done if you have social disconnection problems, run a business, and do not have time to register at a new surgery never mind the shortfall on the prescribed medication, whilst you wait for your registration to be approved and your medical records sent over.
The NHS are playing “Russian roulette”, put it this way my doctor’s surgery, in particular, most definitely is playing with people’s health.
If you are unhappy you should first address your practice manager or write to your head doctor failing that you can complain to the NHS (see links below).
I know I could take this further and I will one day, but at the moment I am dependent on my medication, albeit there is a shortage of Gaviscon.
Micro-dosing Psilocybin Mushrooms improve mental health after one month.
Suffering from mental health issues for over 30 years now and being prescribed the same medication year in and year out without any significant improvement one must look at alternative ways to heal.
I suffer from anxiety, stress, depression, panic attacks, social disconnection, and OCD.
The NHS has failed me because month after month my symptoms do not improve, and I must resort to self-help to get through certain days.
I have never explored or ever taken psychedelic drugs and it was only by watching a documentary on Netflix “How to change your mind” that I started to realize there are diverse ways to treat my disorder.
Psilocybin mushrooms: commonly known as magic mushrooms, mushrooms, are a polyphyletic informal group of fungi that contain psilocybin which turns into psilocin upon ingestion. Biological genera containing psilocybin mushrooms include Copelandia, Gymnopilus, Inocybe, Panaeolus, Pholiotina, Pluteus, and Psilocybe. Wikipedia
The study published in Nature: Scientific Reports has observed significant benefits to mood and mental health after one month of micro-dosing psilocybin mushrooms.
Mushroom microdoses saw greater improvements across the DASS domains of Depression, Anxiety, and Stress. The study found that the microdose cognitive efficacy was higher performing in people aged under 55.
The study looked at 1133 people over the course of two years. All subjects were over 18 years old, able to read in English, and had access to an iPhone iOS device where participants recorded their results. Scientific Reports is a peer-reviewed, open-access scientific journal published online by Nature Portfolio.
The study was conducted by a team of experts in the fields of psychology and mycology: Joseph M. Rootman, Department of Psychology, University of British Columbia, Kelowna, BC, Canada; Maggie Kiraga, an employee of Quantified Citizen Technologies. Pamela Kryskow, a member of the clinical advisory board of Numinus Wellness, co-founder of MycoMedica Life Sciences, and on the Scientific & Medical Advisory Board; Kalin Harvey; Paul Stamets, who founded Fungi Perfecti, LLC; Eesmyal Santos-Brault; Kim P. C. Kuypers; and Zach Walsh, a member of the Advisory Board of the Multidisciplinary Association for Psychedelic Studies (MAPS) Canada and MycoMedica Life Sciences.
The reason GPs are not willing to advise or prescribe holistic medicine is that it would cost the Big Pharma Industry big bucks. If people could cure themselves after a month of using natural plant-made drugs the pharma companies would soon feel the pinch. I wrote previously what your doctor won’t tell you.
I have concluded my own doctor is as useful as a chocolate fire guard.
Even if my doctor could not prescribe ‘Microdosing Psilocybin Mushrooms’ she could have at least told me about it and recommended where I should go to get it. According to the UK, it is still not legal and a petition was made but coincidently because of a General Election in November 2019 it was closed, well all I can say is someone should restart it again: https://petition.parliament.uk/archived/petitions/260806
All I know is that Imperial College London is doing research into the benefits and negative effects of psilocybin and other psychedelic compounds. I only say this as I reside in the UK but other parts of the world will have other studies, where you need to do your own research to find out who is doing it closer to your area.
In the most rigorous trial to date assessing the therapeutic potential of a ‘psychedelic’ compound, researchers compared two sessions of psilocybin therapy with a six-week course of a leading antidepressant (a selective serotonin reuptake inhibitor called escitalopram) in 59 people with moderate-to-severe depression.
The results, published today in the New England Journal of Medicine, show that while depression scores were reduced in both groups, the reductions occurred more quickly in the psilocybin group and were greater in magnitude.
As a consequence, I blame the NHS and the powers that be for not giving me the right support and ultimately making my condition worse.
Similar to abortions, who has the right to say what you do with your body?
It is your body and how you treat is your business and no one else’s unless you are out of control.
What a person consumes is on them if they are of sound mind. Why make alcohol and cigarettes legal when they cause, liver failure or cancer. The reason why is because ‘Big Pharma’ relies on you becoming unwell. Whilst if everyone was cured they would not be laughing all the way to the bank.
People treated with psilocybin – named ‘COMP360’ by its developers, COMPASS Pathways PLC – showed marked improvements across a range of subjective measures, including in their ability to feel pleasure, and express emotions, greater reductions in anxiety and suicidal ideation, and increased feelings of wellbeing.
Dr. Robin Carhart-Harris, Head of the Centre for Psychedelic Research at Imperial, who designed and led the study, said: “These results comparing two doses of psilocybin therapy with 43 daily doses of one of the best performing SSRI antidepressants help contextualize psilocybin’s promise as a potential mental health treatment. Remission rates were twice as high in the psilocybin group than in the escitalopram group.
“One of the most important aspects of this work is that people can clearly see the promise of properly delivered psilocybin therapy by viewing it compared with a more familiar, established treatment in the same study. Psilocybin performed very favorably in this head-to-head.”
As suggested by the Imperial College London / Thomas Angus; Psilocybin capsules: warn that while the initial findings are encouraging,patients with depression should not attempt to self-medicate with psilocybin.However, I will be writing to anyone that is doing clinical trials with the view of volunteering.
I am therefore going to be on the lookout for clinical trials in my area, we can only wait and see. I could have been cured years ago, instead of being kept as a lab rat.
Most of us when we fall ill, trust our local medical practitioners to get the best remedies and advice. However one has to look at the fact that Doctors’ surgeries are small businesses and the revenue they receive, is from the drugs they prescribe, so it would make no sense to send a patient away and to offer holistic medicine. Pharmaceutical companies are not going to allow your doctor to promote alternative medicine for obvious reasons.
The pharmaceutical industry totaled 1.27 trillion US Dollars in 2020 and is responsible for the research, development, production, and distribution of medications. The market has experienced significant growth during the past two decades, and pharma revenues worldwide.
An alternative would be to try holistic medication and if that did not work then resort to seeing your doctor. Holistic medicine aims to improve health and wellness through the body, mind, and soul. Usually, holistic medicine combines traditional medicine and complementary and alternative medicine (CAM).
(Disclaimer – You must visit your doctor if you have a serious condition and you should not put off something that if caught quickly can be treated. If you are seriously unwell you should visit your local doctor as soon as possible and not delay your recovery by trying to cure it yourself). Holistic medicine is for people like me who have been on medication for 30 years and find it has little benefit so will look for alternative medicine, whilst still continuing to take the prescribed medication, until a cure is found).
I have recently read that Blueberries have medicinal properties: Blueberries can help heart health, bone strength, skin health, blood pressure, diabetes management, cancer prevention, and mental health.
People who use blood thinners, such as warfarin, should speak to their medical practitioner before increasing their intake of blueberries, as the high vitamin K content can affect blood clotting.
I am all for improving mental health and when I have been prescribed medication for the last 30 years that has little to no effect I have to look at alternative solutions. I am definitely going to include blueberries in my diet from now on: https://www.medicalnewstoday.com/articles/287710
I tried downloading the NHS app the other day to make an appointment with a doctor. I did not want to phone my own surgery as they have the policy to phone 8 am on the dot to essentially jam the phone lines on a first-come-first-served basis.
I wrote to my GP in May 2021 and spoke with the practice manager in December and got nowhere.
The NHS app (not the Covid App) checked my postcode and said sorry but the app was not available in Wales and prompted me to the website NHS Wales website to phone 111.
So I let my failed attempt go on the back burner until today where I surprisingly get a call from my GP.
You can imagine I am excited at the prospect of speaking with my GP at long last and promptly answering the call. The person on the other did not introduce herself asked if they were speaking with me without actually saying who they were.
A thought crossed my mind perhaps they had read my previous posts and were going to demand I take them down, but no, it was over another matter altogether.
The woman proceeded to ask do I want to book an appointment for the flu jab. I replied “no thank you” and the woman grunted something inaudible. I continued to ask “are you a Doctor” and she said “no”, that she was a practice nurse.
So they can phone you at random times when they feel like it, but cannot reply to a letter?
I continued to say I wrote a letter in May 2021 and also spoke with the practice manager and the response from the practice nurse was “yes I know”. I said “WOW, so I am a topic of conversation” and she said that she was reading off my notes. If you believe that you believe anything. She said if I want to book a consultation with the doctor, I should phone at 8 am.
I replied but I have 5 things that need addressing and she said they can only discuss one thing because of their time.
I have written previous articles about my experiences and also doctor-patient confidentiality and anxiety phoning GP’s.
I have given plenty of opportunities for the GP to address the issues in the letter and have spoken five times over this letter and still, the GP will not respond.
Even today the practice manager said the GP is too busy to respond to letters.
Imagine if in the letter it said I was feeling suicidal, I’m not, but just imagine if I was and the letter was ignored?
I am trying to make a point that my letter was read by multiple people and they admitted to it and I suspect I am the highlight of their tea/coffee breaks and jolly good banter.
My Mental Health Today.
MY MENTAL HEALTH.
I won’t say that I feel ok today because I am not.
My mental health is being tested and I am doing everything I can not blow a gasket.
My birthday is in two days’ time, it’s another day for me and nothing to celebrate.
If I had my parents and brother around then that would be a different story. My other brother lives in the USA, so what have I got to celebrate?
SAVING THE PLANET.
I do not mean to sound ungrateful but Birthday cards sent in the post cause carbon emissions transporting from A-B never mind chopping down trees to make the cards and paper envelopes and is absolute sacrilege to the environment… I would much rather have had a Facebook like to my Business page and share, which I have hinted on multiple occasions and tested social experiments to see if my close network would support me and they don’t, yet they send me birthday cards which I find very strange.
Am I supposed to get excited over a piece of card and half-hearted thought? it is going to go in the bin anyway, yet you want to save the planet save the rainforests, but you are happy to buy a card and send it in the post causing more pollution. I would much rather prefer an e-book. In fact, some e-books are free, so I am saving you money.
It has also been brought to my attention that a meetup is being planned for springtime. Good luck with that…
I have multiple businesses to take care of and am not taking a day off to chit-chat at a restaurant somewhere and most certainly do not want people visiting me.
In fact, some countries are banning unvaccinated people from all eating establishments. No skin off my nose I am happy being a recluse until what I desire manifests into my life.
I have issues intermingling with physical beings. I have no problem online but do not wish to interact physically. This is my choice and people should not take it personally.
Just because I do not want to see someone face to face, that is my own personal preference, obviously, I have to let workmen in and engineers but I stay well away from them, do not socialize and if I could I would make sure they showed a lateral flow test before coming in but that would not go down well with some people and I do not want to be seen as making waves.
Why do people not respect my wishes?
If they wish to support me give me, like to my business page and share my business with their connections. Helping my business prosper will be something I would be very grateful for, not a card that will get binned.
You can read all the articles I write from a personal perspective here:
As well as waiting for the gas engineer which was a no-show.
I find it very disrespectful if a person or company says they will turn up on a certain day and do not update you or apologize for not turning up.
I do not believe that everyone I know, knows about my websites or my illnesses, hence may be oblivious of what I do. Who’s to say I never took time off work to meet and greet these engineers which did not have the audacity to even phone or text me or who is to say I never re-arranged my scheduled meetings online to align with the appointment.
I think this is very disrespectful. I am not going to chase them, seeing as I am not paying for their callout. Had they bothered to check the pressure gauge last time they visited they would have seen the pressure was low and should have adjusted it but didn’t. They are the same engineers that did not know what a hotspot in the kitchen was until I sent them a link,and people wonder why my mental health is not good?
Many of us worry about speaking to our GP at the best of times and it is more difficult especially if we have mental health and anxiety issues.
However, doing nothing about your ailments and bottling things up can make things worse. It’s better to seek help early rather than let it fester into something worse. That way you can start receiving the treatment you need to set you on the road to recovery.
“GPs are normally the first port of call for physical and mental health concerns. However, for someone like myself who suffers from anxiety, it can be overwhelming physically having a conversation about what you are thinking or feeling with your GP or practice nurse, someone you may hardly know.
Whatever way you decide about communicating with your GP they will want to speak with you even if you appoint a friend or family member to speak on your behalf (data protection), they will still want to speak with you.
Mind Charity has put together a guide with some tips on how to prepare for your appointment and make the most of the short time you get with them. Find out more at www.mind.org.uk/findthewords.”
Speaking to your GP or practice nurse should be your first step to getting help. However, if you are anxious it might be an idea to contact your GP via email or snail mail. However, this can be passed to the practice manager, for everyone to see and read. In fact, I wrote such an email to my GP last May 2021 and the practice manager and cluster pharmacist both confirmed they read my letter which was not addressed to them yet my GP has not bothered to respond to my letter at all.
The only time I will be speaking to my GP once I muster the courage to phone them to raise my complaint will be through court and suing them for negligence.
What is concerning is I do need medical attention as some of my symptoms have escalated, but I cannot bring myself to phone the GP Surgery as I feel I will lose my rag with them. Furthermore, I have social disconnection issues and cannot interact with anyone other than my family and online.
It used to be whatever you said to your GP would not be repeated to anyone else, unless it warranted it, such as if the person was in some way in danger of harming themselves or if they needed medical care and support.
However as times have changed with information being passed around on the internet and emails being hacked, there was no secure way of sending an email to this particular surgery which is concerning in itself.
Apparently and this in particular aimed at my own GP, so cannot vouch for any other surgeries, that whatever you told your doctor, could also be accessed by other staff at the surgery. But in my case, my data was accessed by the adjoining pharmacy inside the building of the surgery.
I am all for data security and privacy and what I choose to share online about my illnesses may not be necessarily be everything I want to divulge publicly, hence may keep some information private, but obviously, as I have found out two people have now gained access to my letter and I have not had a response back from the doctor, which is very alarming.
So my question is does the Doctor actually know the letter exists or do I just have the word from the practice manager? What if my letter was printed off and passed around I have no guarantee that it wasn’t?
However, I was due a medication follow-up review today and although I had emailed the Doctor directly on the 25th of May 2021 I later found out this particular doctor is no longer at the practice and I had to forward my email to the practice manager on the 27th.
The practice manager acknowledged the email and said that I needed to make an appointment with my GP over certain things I had written in the letter. The practice manager also told me over the phone that my medical data can be accessed by all the staff in the surgery but to not worry as they had all signed non-disclosure agreements. 🤢
What a 🐊 of💩 so you are telling me that someone could read this information and then go home and repeat it to their friends/partner or spouse? A nondisclosure agreement is not worth the paper it is written on as there are no guarantees that your information will not be shared. A person could simply say I read this about a certain individual and there would be absolutely no proof that the said person did or did not share the information. There are absolutely no guarantees whats so ever that what is written would not be repeated or talked about during the lunch breaks or pillow talk.
To think that the surgery thinks people are stupid or gullible is beyond belief that they would be sucked into their garbage of an excuse that all staff at the surgery can gain access to your medical records, but cannot disclose any information because of non-disclosure agreement they had signed.🤬😡 Talk to the hand ✋.
What if a patient had some embarrassing ailment (I am not talking about myself btw) 😂🤣 (seriously though it is not a laughing matter) and was riddled with STD’s and everyone in the surgery including the pharmacist got to read their medical notes?
The principle of the matter is unprofessional and unethical. The patient should not have to be forced to tell the receptionist what is wrong with them as in the case of this particular surgery.
According to best practices but this is for England and not Wales only the bare minimum should be accessed but the pharmacist today confirmed she had read my letter which I quote her saying “it was very thorough and detailed and that is what they prefer”.
She asked about my medication and told me to take it at regular intervals. One of the prescription drugs is a sleeping tablet and within 30 minutes I am zonked out, so if I took it at regular times it would interfere with my life because I cannot go to sleep every night at an exact time.
This was going over her head and she was not interested in anything I had to say. She was trying to teach me to how to suck eggs as if I needed a 30-year-old to tell me what to do and in the ideal world where I did not have such an unpredictable job, I would possibly be a good girl and go to sleep the same time every night, but my lifestyle does not permit me. I even told her my job is not a 9 to 5 and sometimes I could be working at 3 am in the morning.
Now wait for this, I said, considering she had read my letter what did she suggest about this one problem I had and this is laughable by her response, she only told me to phone the GP. 😡
Although my time could be better spent than phoning and then waiting on someone to get back to me, I will be phoning the GP just so that I can speak to them for comment and get to the bottom of how my medical records have been shared.
So tell me if I had written a letter nearly a month ago to the GP you would think the Doctor(s) would have the decency to reply. Their lame excuse will be they are too busy to respond to emails.
I get a thousand plus emails a day and still find time to respond.
I think it is downright rude and unprofessional to ignore a letter that every tom dick and harry has read but does not get a response from the doctor to which the letter was addressed in the first place.
So what the hell was the reason for the pharmacist to access my medical records to ask if me if I smoke or take alcohol and then not give me any advice at all, what a waste of time and resources and my time (which not relevant in the eyes of the NHS, they can waste your time but you cannot waste theirs).
She then said she would book me in for another annual review, why though? If they get email updates from me why speak to me?
I responded unless there was anything I needed I would be perfectly capable to email or phone the GP myself and did not need an annual review (omitting the part that her phone call was a waste of my precious time).
I am fuming how my medical file has no privacy protection. 🤬😡
I have mentioned this surgery before on a marketing blog I also run and have been told if I make waves I could be struck off their register yet I depend on my medication.
They also have said to me that they (the NHS) quote “do not have an obligation to help me if they do not want to”.
So if you are savvy to know about my other blog just search for GP Surgery Cardiff. Sorry, no links given.
Confidentiality is not absolute
Confidentiality is an important ethical and legal duty for doctors, however, it is not guaranteed and is not absolute. Your doctor may be able to disclose personal information without breaching his/her duties of confidentiality under certain circumstances, such as when the disclosure is of overall benefit to a patient who lacks the capacity to consent.
Your first port of call should be to complain to the GP practice, you should send them a recorded signed for formal letter or email, failing that you have three options as in the links below, but in my experience of other things I have complained about in the past you run the risk of being removed from the surgery and their response is very biased as they will protect themselves, so do take this into consideration and always have another surgery lined up just in case of the worst-case scenario, remember also if you get kicked out of your surgery another surgery may not accept you based on how much trouble you make, as surgery (a) may put notes for surgery (b) to read, hence it is good practice to also request all your data from surgery (a) before approaching surgery (b).
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