Universal Credit Phone Scams
To protect yourself from phone scams, you can insist that the DWP email you or send a letter for official communication. Additionally, setting your phone to silence unknown callers and enabling “Do Not Disturb” mode ensures that only calls from your favorites list come through, reducing the risk of falling victim to fraudulent calls. Typically, the DWP will also send a text message informing you that they will be calling, so be cautious of unexpected phone calls and verify their authenticity through official channels before sharing any personal information.