If you are in immediate danger, call 999 now
Disabled Entrepreneur UK is not an emergency service. If you or someone else is in immediate danger, at risk of serious harm, experiencing a medical emergency, or at immediate risk of suicide or self-harm, please call 999 or go to your nearest A&E department.
If you need urgent mental health support but it is not an immediate life-threatening emergency, call NHS 111 and select the mental health option where available.
Important Disclaimer
Disabled Entrepreneur UK provides general information, signposting, awareness, and educational content. We are not a crisis service, statutory safeguarding authority, benefits adviser, housing adviser, mental health service, solicitor, law firm, or regulated advice agency. We cannot provide legal advice, medical advice, financial advice, benefits advice, or safeguarding decisions. We also cannot act as your caseworker, representative, advocate, emergency contact, or intermediary with public bodies, housing providers, the DWP, social services, the police, the NHS, or legal organisations. Where appropriate, we may be able to signpost you to relevant organisations, charities, helplines, advice services, or our affiliate no-win-no-fee legal partners. However, any legal enquiry must be assessed by the legal provider directly, and there is no guarantee that a case will be accepted.
What We Can and Cannot Do
What we may be able to do
Disabled Entrepreneur UK may be able to:
- Provide general information and signposting.
- Suggest organisations that may be able to help.
- Share publicly available emergency and support contact details.
- Provide general draft wording that you may adapt and send to yourself.
- Publish awareness content on disability, health, inequality, discrimination, benefits, housing, employment, and access to justice.
- Refer you to our affiliate no-win, no-fee legal partners where appropriate and with your consent.
What we cannot do
Disabled Entrepreneur UK cannot:
- Give legal advice.
- Give medical, mental health, financial, housing, or benefits advice.
- Make safeguarding decisions.
- Act as your solicitor, caseworker, advocate, or representative.
- Take over your case or manage correspondence for you.
- Store or process unnecessary sensitive documents.
- Contact organisations on your behalf unless there is a clear, lawful, proportionate reason to do so.
- Guarantee that any organisation, adviser, charity, or legal partner will take on your case.
Please Do Not Send Sensitive Documents Unless Requested
Please do not send us copies of passports, driving licences, benefit letters, bank statements, medical records, medication lists, court papers, police records, social care records, or highly sensitive personal information unless we have specifically requested limited information for a clear and lawful reason.
If you need help from the DWP, NHS, police, social services, Citizens Advice, a solicitor, or another official organisation, you should send your documents directly to that organisation through their official channels.
If we receive information that suggests someone is at serious risk of harm, we may need to consider whether it is appropriate to share limited relevant information with emergency services or safeguarding authorities. We will only do this where we believe it is necessary, proportionate, and lawful.
Emergency and Support Contacts
Immediate danger or emergency
Police, ambulance, or fire service:
Call 999
Use 999 if someone is in immediate danger, there is a risk to life, a crime is happening now, someone needs urgent medical help, or there is an immediate safeguarding concern.
Police non-emergency
Police non-emergency:
Call 101
Use 101 to report a crime or concern that does not require an immediate emergency response.
Urgent medical help
NHS 111:
Call 111
Use NHS 111 when you need urgent medical advice but it is not a 999 emergency.
Urgent mental health support
If you need urgent mental health support, call NHS 111 and choose the mental health option where available.
In Wales, you can call NHS 111 Wales and press option 2 for urgent mental health support.
Samaritans
Samaritans:
Call 116 123 free, day or night.
Samaritans offers emotional support for anyone who is struggling, overwhelmed, distressed, or needs someone to talk to.
SHOUT Crisis Text Line
SHOUT:
Text SHOUT to 85258
This is a free text support service for people who are struggling to cope.
C.A.L.L. Mental Health Helpline for Wales
C.A.L.L. Wales:
Call 0800 132 737
Text HELP to 81066
This service provides mental health listening and support in Wales.
Safeguarding Adults
A safeguarding concern may involve an adult who is at risk of abuse, neglect, exploitation, coercion, self-neglect, domestic abuse, financial abuse, modern slavery, or serious harm.
If you are worried about an adult, contact your local council’s Adult Social Care safeguarding team. Search online for:
“Report adult safeguarding concern” + the person’s local council area
If someone is in immediate danger, call 999.
Examples of adult safeguarding concerns may include:
- An adult being abused, threatened, controlled, neglected, or exploited.
- A disabled person being denied care, medication, food, money, housing, or support.
- A vulnerable adult being financially exploited.
- Someone is unable to keep themselves safe.
- Serious self-neglect.
- Coercive control or domestic abuse.
- Modern slavery or trafficking.
- An adult at risk is being ignored by agencies when there is clear evidence of harm.
Safeguarding Children and Young People
If a child or young person is in immediate danger, call 999.
If you are worried that a child is being abused, neglected, exploited, harmed, groomed, or placed at risk, contact the local council’s Children’s Services safeguarding team or the police.
NSPCC Helpline
NSPCC Helpline:
Call 0808 800 5000
The NSPCC can offer guidance if you are worried about a child.
Childline
Childline:
Call 0800 1111
Childline is for children and young people who need support.
Domestic Abuse
If you are in immediate danger, call 999.
Domestic abuse can include physical violence, emotional abuse, coercive control, financial abuse, sexual abuse, stalking, threats, intimidation, isolation, digital abuse, and controlling behaviour.
National Domestic Abuse Helpline
National Domestic Abuse Helpline:
Call 0808 2000 247
This is a free 24-hour helpline.
If it is not safe to call, consider using a safe device, deleting browser history, or asking a trusted person or professional for help.
Sexual Violence or Sexual Abuse
If you are in immediate danger, call 999.
If you have experienced rape, sexual assault, sexual abuse, or any sexual contact without consent, specialist support is available.
Rape Crisis England & Wales
24/7 Rape and Sexual Abuse Support Line:
Call 0808 500 2222
This service offers free emotional support for people aged 16 and over in England and Wales.
Modern Slavery, Exploitation and Trafficking
If someone is in immediate danger, call 999.
Modern slavery and exploitation may include forced labour, sexual exploitation, domestic servitude, criminal exploitation, trafficking, debt bondage, threats, control, or being forced to work or provide services against someone’s will.
Modern Slavery & Exploitation Helpline
Modern Slavery Helpline:
Call 08000 121 700
Benefits, Housing, and Welfare Problems
If your issue relates to benefits, housing, debt, homelessness, rent arrears, food poverty, disability support, social care, or welfare rights, you may need specialist advice.
Useful organisations may include:
- Citizens Advice
- Local council Adult Social Care
- Local council Housing Options or Homelessness Team
- Shelter
- Turn2us
- Scope
- Disability Rights UK
- Mind
- A welfare rights adviser
- A solicitor or a legal advice centre
Disabled Entrepreneur UK can provide general signposting, but we cannot manage benefit claims, submit appeals, act as your representative, or become involved as your caseworker.
Legal Enquiries and No Win No Fee Legal Partners
Disabled Entrepreneur UK cannot provide legal advice and is not a law firm.
Where appropriate, we may be able to pass your enquiry to our affiliate no-win, no-fee legal partners. This may include enquiries relating to disability discrimination, personal injury, clinical negligence, employment disputes, housing disrepair, public body failings, or other legal matters.
Please note:
- A referral does not guarantee that a solicitor will accept your case.
- Any legal assessment must be carried out directly by the legal provider.
- The legal provider will decide whether your matter has legal merit.
- You should check the terms and conditions of any no-win, no-fee agreement carefully before signing.
- You are responsible for deciding whether to proceed with any legal provider.
- Disabled Entrepreneur UK does not act as your solicitor, legal adviser, claims handler, caseworker, or representative.
If you would like us to pass your enquiry to an affiliate legal partner, we will need your consent before sharing your details.
How to Ask for Help Safely
When contacting an organisation, try to include:
- Your full name.
- Your contact details.
- Your location or local council area.
- A short summary of the problem.
- Whether anyone is at immediate risk.
- Whether you have a disability, illness, mental health condition, communication need, or vulnerability.
- What help are you asking for?
- Any deadlines, court dates, benefit dates, eviction dates, medical risks, or safeguarding concerns.
- Whether you need reasonable adjustments.
Try to keep your first email factual and focused. Avoid sending large volumes of sensitive documents unless the organisation asks for them.
Reasonable Adjustments
If you are disabled, neurodivergent, have a mental health condition, communication difficulty, long-term illness, mobility issue, sensory impairment, or other access need, you may be entitled to reasonable adjustments.
You can ask organisations to communicate with you in a way that is accessible, such as:
- Email instead of telephone.
- Large print.
- Extra time to respond.
- Written confirmation of decisions.
- A named contact person.
- Support with forms.
- Remote appointments are possible.
- Clear explanations in plain English.
Our Safeguarding Approach
Disabled Entrepreneur UK takes safeguarding seriously. We believe vulnerable people should be treated with dignity, respect, compassion, and urgency.
However, we must also work within safe boundaries. We cannot replace emergency services, social services, the NHS, regulated advisers, legal professionals, or statutory safeguarding bodies.
If you contact us in distress, we may signpost you to appropriate support. If you disclose an immediate risk of serious harm to yourself or others, we may encourage you to contact emergency services, NHS 111, a crisis line, Adult Social Care, Children’s Services, or the police.
In serious situations, we may need to consider whether limited information should be shared with relevant safeguarding or emergency services. Any such decision would be based on necessity, proportionality, and the safety of the person at risk.
Final Note
If you are struggling, frightened, unsafe, overwhelmed, being abused, being neglected, or feel that no one is listening, please seek help immediately.
You are not wasting anyone’s time.
If there is immediate danger, call 999.
If you need urgent mental health support, call 111 and choose the mental health option where available.
If you need someone to talk to, call Samaritans on 116 123.
Disabled Entrepreneur UK can signpost, raise awareness, and help people understand where to turn, but we cannot provide emergency support, legal advice, medical advice, or casework services.
