British Gas Meter Estimated Usage Forcast.
I have recently received a letter from British Gas about the new prices on the 1st of October 2022 with their incorrect estimated usage of £2015.92 Again they are basing their calculations on past usage. My past usage is going to be nothing like my present or future. Whereby I had the central heating on full blast last year I would rather freeze than put the central heating on this time round.
I have today submitted a meter reading and it showed I had used £37 pounds worth since my last reading. More is a pity I did not screenshot the price even though I have proof I submitted a reading online (screenshot below) which should reflect the current prices and anyone reading this would be able to agree on the current price of Gas as of the 29th of September 2022. Under the current energy price cap of £1,971, a typical UK household pays 7p per kilowatt hour for gas and 28p per kWh for electricity.
So if they try to scam me as they have done before, (Yes I have documented evidence of that) I will report them once again to the ombudsman where my case is still ongoing. I do not trust British Gas as far as I can through them and will NEVER RECOMMEND them to anyone.
Here is their estimated usage forecast which equates to a 45% increase:
Now let’s do the maths if my current usage as of 29/09/22 is about £40 per month x 12 months = £480 x 45% increase (£216) = £696 per annum, not £2015.92
I will be damned if they try to bully me into increasing my monthly payment plan and as I spoke to someone today advised me to contact my local MP Jo. Stevens.
Accenture Billing System
There is obviously a fault with the billing system: “Accenture system could have performed at 101 percent efficiency. “British Gas uses bullying and is a threatening company whose call center staff is among the most unpleasant and downright offensive, not to mention seemingly willfully ignorant and obtuse, in the market, and who wouldn’t know the meaning of customer management if you were to spell it out on their reply prompt screens“. Citation – https://www.mycustomer.com/marketing/technology/british-gas-what-difference-would-a-working-billing-system-have-made
I feel for the people on direct debit who will be paying for over-estimated prices. Imagine how much interest the British Gas bank account will accumulate from their inaccurate estimations. It will be interesting how quickly they will refund you the money when they realize their error. Will they refund the interest they have earned and you have lost where the money could have been in your bank account, rather than in theirs? You will not see a penny extra mark my words.
There is another post coming shortly regarding the ombudsman which I have appealed their decision. How they responded will shock you and I plan to share my proof and findings with mind.org.uk
I will interlink once the article has been published here.
Final Notes From the Editor.
The billing system should not be based on the previous usage, the world is changing and so is our energy usage, with most of us using as little energy as we can. Companies should be fined for being heavy-handed with customers.
#britishgas #costofliving #energyprices #pricehikes #directdebits #stress #intimidation #directdebits
Renata is a businesswoman and published author. She primarily focuses on helping people with disabilities to startup businesses and offers Digital Marketing, Website Creation, SEO, and Domain Brokering.
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