Category: Uncategorized

Royal Mail VS Other Couriers.

Royal Mail Vs Courier.

This post is a mixture of two posts rolled into one (no pun intended).

  1. The First Being Logistics.
  2. The Second About Disabilities.

History of Royal Mail was originally established in 1516 as a department of the by the Royal Family. The company’s subsidiary company Royal Mail Group Limited which operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels).

The company provides mail collection and delivery services throughout the UK and is now a private company after it’s shares where floated on the stock exchange in 2015.

https://en.wikipedia.org/wiki/Royal_Mail

GRIEVANCE

Now my grievance is that such a big company has no online chat and if one wanted to lodge a complaint this is what they say “We are currently experiencing very high call volumes”, this tells me their service is not up to scratch and they have not employed enough people to deal with the demand and are delivering a poor service. The reponse time is between 10 and 35 days.

For people with mental health an immune disorders this is absoulutely inacceptable.

Employ more staff or give up your yearly bonuses and have a cut in salary meaning salaries from the top and that way you will be able to afford to employ more people.

Just because you are a PLC company there have been many before you which have tried and failed in our current climate with businesses going bust left right and centre.

You have to stay ahead of your competion, you need to dig deep into your pockets to survive.

Furthermore their website is not straight forward to navigate and I should know as I build websites.

“There should be no room for error”.

Any decent company should have online chat.

So this is the domino effect of a company simply not doing their jobs properly as I will explain:

Two parcels were sent on the 12/01/21 from the same Royal Mail Post Office, one to ‘Amazon’ and the other to ‘Pretty Little Thing’. The Amazon notification came within 24 hours and refund within 48 hours but for ‘Pretty Little Thing’ the parcel is still in the sorting office even though ‘Royal Mail’ aim to deliver in one working day.

Now considering there is a time frame for when things can be returned and my daughters return date is bordering on the deadline, you would think they would speed things along.

My daughter who suffers with Multiple Scleroris is on the verge of having a relapse because of ‘Royal Mail’.

Multiple Sclerosis can leave a person wheelchair or bed bound, so as her carer I think it is only right to ruffle a few feathers.

To think before Christmas someone refused to use Royal Mail to send a fragile gift and I tried defending the company I now have egg on my face, so has my daugher.

Unless the company can up with a quick plan of action I will not be saying a good word about this company.

The CEO is Stuart Simpson.

Domino Effect.

THE DOMINO EFFECT.

A domino effect is a sequence of events that you have no control over and by setting off one thing you will set off a series of events caused by the consequences of your actions known as a chain reaction.

The term is best known as a mechanical movement and is used as an analogy to a falling row of dominoes. It is best described as to a linked sequence of events where the scenario plays out and is caused from one direct incident causing another incident in a short space of time.

It can be used literally or metaphorically. The term domino effect is used both to imply that an event is inevitable or highly likely (as it has already started to happen), and conversely to imply that an event is impossible or highly unlikely (the one domino left standing).

Demonstration of the effect

The domino effect can easily be visualized by placing a row of dominoes upright, each separated by a small distance. Upon pushing the first domino, the next domino in line will be knocked over, and so on, thus firing a linear chain in which each domino’s fall is triggered by the domino immediately preceding it.

The effect is the same regardless of the length of the chain. The energy used in this chain reaction is the potential energy of the dominoes due to them being in a meta-stable state; when the first domino is toppled, the energy transferred by the fall is greater than the energy needed to knock over the following domino, and so on.

The domino effect is exploited in Rube Goldberg machines.

The domino effect amongst people who suffer with fear, anxiety, depression and mental health can make the individual spiral out of control. This can in some case be life threatening. A consequence to someone elses reaction of a decision one person made can lead to mental health problems.

The domino effect regardless of the circumstances is the direct cause of one person.

One person can cause catastrophic chain of events just by their actions.

Seeing as Covid-19 is soaring out of control we need to break things down. If everything was sterile and sanitised before person (a) gave something to person (b) this would start to slow down the virus. But people like sharing. People lick envelopes and stamps and spread their saliva dna from their fingers to the paper which then gets handled by several people before it reaches its final destination.

But imagine the scenario person (a) unawre they are the carrier of the virus touched something and then passed it on to person (b) you have potentially started a domino effect.

Not every one is going to sterilise their homes before connecting with another person.

Here is another scenario and you cannot drum this enough into young people that they will not listen or take note, just because you have a set of rules there is an element of risk that these rules will be broken. Just because you say do not socialise or meet other people from outside your household does not mean this is set in concrete. People who want to meet other will, “catch me if you can” will be their excuse.

If on the other hand you showed something that would shock the world only then would they start sterilising and staying at home. If you showed people dying from the virus people would be less likely to taking risks. However people take risks all the time and unless you tagged everyone there is no way of keeping people in if they do not want to stay in.

In my post I mention the domino effect from personal experiences.

Consider the consequences of your actions next time you offend or upset someone.

Disability Discrimination

Disability Discrimination

Disability Discrimination.

Disability Discrimination is rife especailly if you do not look disabled.

People can draw conclusions without actually looking at the facts and whether it is discrimination in the workplace or an airport people with disabilites have rights and should not be humiliated.

Companies should not pass the buck and should own up to their mis-doings and compensate the person they have discriminated.

Far too often untrained staff can cast judgement and make a disabled person feel degraded and made to look like they are liars when in reality some disabilities are silent.

People with auto immune disorders for example may not necessarily look disabled at a glance. The same applies to people with mental health conditions.

I think everyone who is disabled and diagnosed by a doctor, consultant or professor should carry a disabled card. Not everyone wears a neon sign on their forehead saying they are disabled.

I remember from personal experience refusing to step bare foot on airport flooring whilst I was told to remove my shoes and the looks I was being given as I was holding everyone up was beyond belief. I was then given used plastic shoe covers to cover my feet.

Had I continued making a fuss I would most probably would have been ushered away or refused to go through customs and consquently missing my flight. I had to just bite my tongue and reason with myself that the cross contamination of germs providing they did not get into my blood stream could be washed away as soon as I came home.

This was very distressing and for the two and half hour flight plus the one hour drive home felt like it was taking forever and felt like hell as I could not wait to wash my feet.

Not that I plan to go anywhere any time soon but the next time I plan to travel by air I will be prepared and will have my own shoe protector coverings.

On another occasion just before a court hearing where I was appearing as a witness I was told I could not bring my hand sanitiser past the security gate. You can imagine the commotion I caused whilst solicitors, judges and barristers where trying to get past to the courtrooms, in the end they let me through.

Discrimination is not just for disabled people it can range from, religion, race, gender and age and sexual orientation. Discrimination is the act of judging someone based on the groups, classes, or other categories to which they are perceived to belong to.

Some links to disabled discrimination news:

https://www.independent.co.uk/travel/news-and-advice/disabled-woman-stansted-airport-refuse-help-ryanair-nathalie-allport-grantham-a8138051.html

https://www.theguardian.com/uk-news/2019/oct/29/met-treatment-of-disabled-xr-activists-branded-degrading-and-humiliating

https://www.skillcast.com/blog/12-notorious-uk-discrimination-cases

My recommendation including shoes coverings and disability aids.