Disability Travel wheelchair

Border Control Horror Stories: The Degrading Treatment of People with Disabilities

Crossing international borders can be an anxiety-inducing experience for anyone. For individuals with disabilities, however, the process often escalates into a distressing ordeal that infringes upon dignity, induces humiliation, and highlights systemic inequities. Across the globe, people with visible and invisible disabilities encounter discriminatory practices, racism, and unwarranted assumptions at border controls, transforming an already challenging process into a deeply degrading experience.

The Reality of Border Control

Border control is an environment fraught with tension. The scrutiny, invasive questioning, and suspicion that many experience are amplified for those with disabilities. Both physical and invisible impairments often result in unwarranted treatment, further exacerbating stress and anxiety.

This environment not only infringes on personal dignity but also reveals a lack of understanding and accommodation for the diverse needs of travellers. Those with mobility aids, prosthetics, medical devices, or mental health conditions report that their disabilities often become focal points for suspicion rather than empathy.

Discrimination and Assumptions

For individuals with disabilities, crossing a border can feel like walking into a battlefield of assumptions. Physical disabilities often lead to invasive checks, while invisible conditions like chronic pain, PTSD, or autism may provoke scepticism or disbelief. Many travellers with disabilities have reported being treated as though their conditions are fabricated or exaggerated to gain special treatment.

Racism and bias compound these issues for disabled individuals from ethnic minorities. Profiling based on race and assumptions about disability intersect to create doubly discriminatory experiences. For example, there have been numerous reports of border officials questioning the legitimacy of disabled parking badges or mobility aids for travellers of colour. Instead of receiving support, these individuals are often met with suspicion and hostility.

Degrading Practices

The procedures imposed on travellers with disabilities can be dehumanising. A common example is the requirement to remove shoes during security checks. For individuals who rely on prosthetics, orthopaedic shoes, or who have medical foot conditions, this requirement can be particularly humiliating. While some airports provide disposable foot protectors, they are not always sterile or consistently offered, leaving individuals exposed to unsanitary conditions.

Furthermore, wheelchair users often face additional indignities. Reports from travellers reveal incidents where they were made to transfer themselves out of their wheelchairs without adequate assistance, only to have their mobility aids handled carelessly by staff. Such practices can cause damage to essential equipment and leave individuals stranded, physically vulnerable, and emotionally traumatised.

Invisible disabilities are no less overlooked. Individuals with anxiety disorders, autism, or other mental health conditions often find themselves struggling to comply with rigid procedures in overstimulating environments. These situations can trigger panic attacks or sensory overload, which are frequently met with impatience or outright dismissal by staff.

Legal Violations and Systemic Failures

The mistreatment of disabled individuals at border control often breaches international laws and agreements. Under the UN Convention on the Rights of Persons with Disabilities (CRPD), signatory states are obligated to ensure accessibility, provide reasonable accommodations, and protect individuals from discrimination. Similarly, the Equality Act 2010 in the United Kingdom prohibits discrimination against disabled individuals, mandating that public authorities make adjustments to ensure equitable treatment.

Despite these protections, systemic failures persist. A recent complaint against the U.S. Department of Homeland Security revealed that disabled migrants were unable to access asylum systems effectively due to a lack of reasonable accommodations (Texas Tribune). Furthermore, individuals in immigration detention facilities often face neglect, solitary confinement, and inadequate medical care, worsening their conditions (Human Rights First).

Real-Life Accounts

Numerous testimonies highlight the indignities faced by disabled travellers at border controls:

  • A traveller with multiple sclerosis reported being forced to stand for extended periods in a security queue despite explaining her condition, only to collapse from fatigue.
  • A wheelchair user described the humiliation of being carried by untrained staff after her chair was damaged during inspection.
  • A passenger with autism recounted a panic attack triggered by loud security announcements, which was met with ridicule rather than support from staff.

The Need for Change

These stories underscore the urgent need for reform in border control practices. Governments and agencies must prioritise the training of border staff to recognise and respect the diverse needs of travellers with disabilities. This includes providing disability awareness training, implementing clear policies for handling medical devices and mobility aids, and ensuring access to clean and safe facilities.

Additionally, international and domestic laws protecting disabled individuals must be rigorously enforced. Failure to do so not only perpetuates harm but also undermines the principle of equal treatment that these laws are meant to uphold.

Personal Experiences

Before my OCD got worse and I was able to step further than my front door I felt border control was a very overwhelming experience. My OCD has been something I have suffered from since my 20s and the severity depended on what life threw at me. So although OCD has been with me for decades the severity would depend on different factors. When I was able to travel I could list all the things that would trigger my anxiety to the point I would not be able to cope if it happened to me now.

Here are some things my family and I have endured:

  1. Had sniffer dogs come and sniff people and luggage in the airport lounge after passing security checks (OCD -Germ Contamination).
  2. Told to take my shoes off and refused disposable foot protectors or been given used foot protectors that someone else had previously used. (I have learned to buy my own in advance)
  3. Having my passport mishandled to the point had I not said anything it would have been damaged and torn because they did not like my passport in the passport cover, protecting my passport from cross-contamination germs ocd.
  4. Detained in Ukraine for no reason for two and a half hours and our passports (my daughter and I) were confiscated and eventually we were released after being made to sign a document all in Russian and not being given a copy. I was told by the translator (tactically suited up) if I did not sign the document we would not be released. When I phoned the British Embassy when I arrived home on UK soil, I was told Ukraine Border Control should have given me a copy of the document I signed.
  5. In Belgium, the border control person laughed at me and nudged his co-worker because I had put on weight and my appearance had changed (To the point my husband and I were being called over the tannoy as the gates were about to close). My response to the official was “Have you got a problem with me being fat”? and that is when he decided to let us through.
  6. Being stopped on the motorway in Germany by border police who did not accept that my British passport was real and demanded I show another form of ID.
  7. Having my camera equipment inspected and mishandled in front of me, sticking fingers where they should not go and resetting my settings.
  8. When my parents were alive and did not have British passports were interrogated by British border control asking questions like how long they planned to stay in the UK even though my father served with the British Army and Winston Churchill granted him permanent residency as a thank-you. He was also a homeowner in the UK (This was a slap in the face for my father).
  9. My late brother was strip-searched by US Border Control because he was travelling lite as his then partner had travelled ahead with all the baggage and he could not provide an address of where he was staying as they were going to backpack and travel around the USA.
  10. My daughter when she travelled to the US was asked where she was staying and she said family the official pulled a face because she was not American so that would mean her family would not be American either (even though they have a green card and my brother and his children have dual nationality (British/American).

From my own experiences, I have learned to have as much documentation with you to verify your medical needs and travel plans. You should also not give any attitude as you may be denied entry or in the case of Ukraine I was told never to be seen again. Remember never give them a reason to make your journey more stressful and if anything document your experience and report to the British Embassy at your first opportunity.

Managing Your Travel Plans with OCD Germ Contamination and Health Conditions

Travelling to a foreign country is an exciting opportunity to explore new cultures, cuisines, and landscapes. However, for those with obsessive-compulsive disorder (OCD) centred on germ contamination or other health conditions, planning and undertaking such a trip can feel daunting. With careful preparation and practical strategies, you can make your journey more comfortable and enjoyable. Here are some key tips to help you manage your travel plans effectively.

1. Plan Ahead
Research Your Destination: Understand the health standards, cultural norms, and available medical facilities at your destination. Knowing what to expect can alleviate some anxiety.
Book Safe Accommodation: Choose hotels or rentals with high cleanliness ratings. Many booking platforms allow you to filter results based on hygiene standards.
Pack Essentials: Bring a travel kit containing hand sanitisers, disinfectant wipes, gloves, masks, and any medical supplies you may need.
Medical Preparations: Ensure you have enough medication for the entire trip, along with copies of prescriptions. Research whether your medication is permitted in the destination country and carry a doctor’s letter if necessary.

2. Create a Travel Routine
Set Hygiene Protocols: Establish a routine for disinfecting surfaces, such as wiping down seats, armrests, and tables on planes, trains, or buses. Carry zip-lock bags to safely dispose of used wipes or gloves.
Limit Exposure: Opt for less crowded times to travel and choose direct flights where possible to minimise exposure to germs.
Pre-Check Public Facilities: Locate clean and accessible restrooms in advance to avoid discomfort and anxiety.

3. Communicate Your Needs
Inform Airlines or Hotels: Many airlines and accommodations are willing to accommodate special requests for those with health concerns. For example, you can request extra time for boarding or ask for your room to be cleaned thoroughly before your arrival.
Travel with a Companion: If possible, travel with someone who understands your OCD and health conditions. A supportive companion can help you manage triggers and navigate stressful situations.
Notify Healthcare Providers: Share your travel plans with your doctor or therapist. They may provide additional strategies to manage your OCD or other conditions while travelling.

4. Manage Stress and Triggers
Practice Coping Strategies: Use relaxation techniques, such as deep breathing, mindfulness, or grounding exercises, to manage stress during your trip.
Limit Overexposure: If your OCD is triggered by specific activities, such as dining out, try alternatives like takeaway meals or outdoor dining options.
Break Down Challenges: Approach each part of your trip step-by-step. Focusing on manageable tasks can prevent you from feeling overwhelmed.

5. Prioritise Self-Care
Take Breaks: Schedule downtime in your itinerary to rest and recharge. Managing OCD and health conditions while travelling can be draining, so pace yourself.
Stay Hydrated and Eat Well: Proper nutrition and hydration support both physical and mental well-being. If you have dietary restrictions, research food options in advance.
Stick to Your Routine: Maintain your usual self-care practices as much as possible, such as taking medication, engaging in calming activities, and keeping a regular sleep schedule.

6. Have a Backup Plan
Emergency Contacts: Keep a list of emergency numbers, including local healthcare facilities, your embassy, and your travel insurance provider.
Plan for the Unexpected: Prepare for contingencies such as delayed flights, lost luggage, or needing extra supplies. Having a plan in place can reduce anxiety if things go awry.
Health Insurance: Ensure your travel insurance covers any pre-existing conditions, including OCD and related treatments, as well as potential emergencies abroad.

7. Celebrate Small Wins
Acknowledge Progress: Recognise and celebrate your achievements, no matter how small. Whether it’s successfully boarding the plane or enjoying a meal at a local restaurant, each step forward is a victory.
Reflect Positively: Keep a journal of your experiences to focus on the positive moments of your trip. This can also help you identify strategies that worked well for future travels.

Conclusion

Travelling with OCD and other health conditions may require extra preparation, but it doesn’t mean you have to miss out on exploring the world. With a solid plan, the right tools, and support from others, you can create an enjoyable and fulfilling travel experience.

For individuals with disabilities, crossing a border should not mean sacrificing dignity or enduring humiliation. Border control systems must evolve to recognise and accommodate the needs of all travellers, ensuring that respect, equity, and human rights are upheld. Until these changes are made, the stories of discrimination and degradation at borders will continue to highlight a glaring failure in global accessibility and inclusivity.

Remember to be kind to yourself and prioritise your health and comfort above all else. Safe travels!

Further Reading:

Disabled Entrepreneur Business Card.

Renata MB Selfie
Editor - Founder |  + posts

Renata The Editor of DisabledEntrepreneur.uk - DisabilityUK.co.uk - DisabilityUK.org - CMJUK.com Online Journals, suffers From OCD, Cerebellar Atrophy & Rheumatoid Arthritis. She is an Entrepreneur & Published Author, she writes content on a range of topics, including politics, current affairs, health and business. She is an advocate for Mental Health, Human Rights & Disability Discrimination.

She has embarked on studying a Bachelor of Law Degree with the goal of being a human rights lawyer.

Whilst her disabilities can be challenging she has adapted her life around her health and documents her journey online.

Disabled Entrepreneur - Disability UK Online Journal Working in Conjunction With CMJUK.com Offers Digital Marketing, Content Writing, Website Creation, SEO, and Domain Brokering.

Disabled Entrepreneur - Disability UK is an open platform that invites contributors to write articles and serves as a dynamic marketplace where a diverse range of talents and offerings can converge. This platform acts as a collaborative space where individuals or businesses can share their expertise, creativity, and products with a broader audience.

Spread the love