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Category: Security

Universal Credit Phone Scams

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Beware of Phone Scams: DWP Issues Urgent Warning to Universal Credit Claimants

There has been a concerning rise in phone scams targeting individuals with online Universal Credit accounts. The Department for Work and Pensions (DWP) has issued a stern warning to all claimants, urging them to stay vigilant against fraudulent calls and messages that aim to steal personal information and financial details.

The Rise of Phone Scams

Phone scams have become increasingly sophisticated, often mimicking official government communications to exploit unsuspecting victims. Scammers typically pose as DWP officials or other trusted authorities, using convincing tactics to extract sensitive information. These calls may inform claimants of supposed issues with their Universal Credit account, request personal details to rectify non-existent problems, or promise additional financial support in exchange for banking information.

Common Tactics Used by Scammers

  1. Impersonation of Officials: Scammers often impersonate DWP representatives, using jargon and official-sounding language to appear legitimate.
  2. Urgency and Fear: They create a sense of urgency or fear, claiming that the claimant’s benefits will be stopped or delayed if they do not comply immediately.
  3. Verification Requests: Scammers ask for personal details, including full names, addresses, dates of birth, National Insurance numbers, and bank account information, under the guise of verifying the claimant’s identity.
  4. Financial Promises: Offers of additional payments, grants, or loans designed to help with living costs during the cost-of-living crisis can lure claimants into sharing their financial details.

How to Protect Yourself

To protect against these scams, the DWP advises Universal Credit claimants to follow these guidelines:

  • Verify Caller Identity: If you receive an unexpected call claiming to be from the DWP, do not provide any personal information. Instead, hang up and call the official DWP contact number to verify the legitimacy of the call.
  • Do Not Share Personal Details: Never share personal or financial information over the phone unless you are certain of the caller’s identity and that the request is legitimate.
  • Use Official Channels: Always use official DWP channels to manage your Universal Credit account. This includes logging into your account via the official government website and using verified contact numbers.
  • Report Suspicious Activity: If you suspect a scam, report it immediately to Action Fraud (the UK’s national reporting centre for fraud and cybercrime) and inform the DWP.

What to Do If You’ve Been Scammed

If you believe you have fallen victim to a scam, take the following steps immediately:

  1. Contact Your Bank: Inform your bank or financial institution to secure your accounts and prevent further unauthorized transactions.
  2. Report to Action Fraud: File a report with Action Fraud, providing as much detail as possible about the scam.
  3. Notify the DWP: Let the DWP know about the scam so they can take appropriate measures and assist with securing your benefits.

The Importance of Vigilance

The DWP’s warning underscores the importance of vigilance in protecting personal and financial information. As scammers continue to devise new methods to exploit vulnerable individuals, staying informed and cautious is crucial. Universal Credit claimants are encouraged to spread awareness about these scams and help protect their communities by sharing this information with friends and family.


While the rise in phone scams is alarming, claimants can safeguard themselves by remaining alert and following the DWP’s guidelines. By taking proactive measures, you can ensure your personal and financial security while navigating the benefits system.

To protect yourself from phone scams, you can insist that the DWP email you or send a letter for official communication. Additionally, setting your phone to silence unknown callers and enabling “Do Not Disturb” mode ensures that only calls from your favorites list come through, reducing the risk of falling victim to fraudulent calls. Typically, the DWP will also send a text message informing you that they will be calling, so be cautious of unexpected phone calls and verify their authenticity through official channels before sharing any personal information.

Citation: DWP alerts Universal Credit recipients to identify authentic calls as scams increase | Mirror Online – Mirror Online

Disability Rights UK Raises Alarm Over New Financial Surveillance Powers in Data Protection Bill

Disability Rights UK Raises Alarm Over New Financial Surveillance Powers in Data Protection Bill

Disability Rights UK, a prominent advocacy group championing the rights of people with disabilities, has voiced serious concerns regarding the implications of new financial surveillance powers introduced in the Data Protection and Digital Information Bill. The organization highlights potential threats to privacy and autonomy for vulnerable individuals, prompting a response from the Department for Work and Pensions (DWP) asserting that the measures do not constitute surveillance.

The contentious issue revolves around provisions in the bill that grant authorities increased access to financial data held by banks and other financial institutions. Disability Rights UK fears that these powers could be used to monitor the spending habits of claimants and pensioners, potentially leading to undue scrutiny and intrusion into their personal lives.

In a statement addressing the matter, Disability Rights UK emphasized the importance of safeguarding the privacy and autonomy of individuals with disabilities. They argue that any expansion of governmental access to financial information must be accompanied by robust safeguards to prevent abuse and protect the rights of those being monitored.

The concerns raised by Disability Rights UK have prompted a response from the DWP, which seeks to allay fears by clarifying the nature of the proposed powers. According to the department, the measures are not intended for surveillance purposes and do not grant access to individuals’ bank accounts or detailed information about their spending habits.

In its rebuttal, the DWP asserts that the primary aim of the provisions is to improve the efficiency and accuracy of benefit payments by allowing authorities to verify individuals’ eligibility more effectively. By accessing aggregated financial data, the department contends that it can better assess claimants’ financial circumstances without resorting to invasive scrutiny of their personal finances.

However, despite the reassurances offered by the DWP, Disability Rights UK remains unconvinced about the potential impact of the new powers. The organization maintains that even if the measures are not explicitly designed for surveillance, there is a risk that they could be used in ways that infringe upon the privacy and autonomy of vulnerable individuals.

Furthermore, Disability Rights UK highlights the broader implications of such measures for the rights of all citizens, not just those with disabilities. They argue that the erosion of privacy protections in the digital age poses a significant threat to civil liberties and underscores the need for robust safeguards to ensure accountability and protect individual rights.

As the debate over the Data Protection and Digital Information Bill continues, it is clear that concerns about the balance between privacy and governmental oversight will remain at the forefront of discussions. While the DWP maintains that the proposed powers are necessary for ensuring the integrity of benefit payments, Disability Rights UK’s warnings serve as a timely reminder of the importance of vigilance in safeguarding the rights of all citizens, particularly the most vulnerable among us.

DWP’s Ambitious Plan: Utilizing AI to Scrutinize Millions of Bank Accounts in Fraud Detection Effort

The Department for Work and Pensions (DWP) has unveiled an ambitious strategy to combat fraud by harnessing the power of artificial intelligence (AI) to scrutinize millions of bank accounts. This move marks a significant escalation in the government’s efforts to clamp down on fraudulent activity within the welfare system, but it also raises concerns about privacy and the potential for undue intrusion into citizens’ financial affairs.

Under the proposed scheme, the DWP intends to deploy AI algorithms to analyze vast quantities of financial data held by banks and other financial institutions. The aim is to identify patterns indicative of fraudulent behavior, such as undeclared income or assets, which could affect individuals’ eligibility for welfare benefits.

On the surface, the initiative appears to be a proactive step towards bolstering the integrity of the welfare system and safeguarding taxpayer funds from misuse. Fraudulent claims not only drain public resources but also undermine the fairness of the system by diverting support away from those who genuinely need it.

However, the DWP’s plans have sparked controversy and raised questions about the potential ramifications of such extensive surveillance. Critics argue that the use of AI to monitor individuals’ bank accounts on a mass scale represents a significant encroachment on privacy rights, with the potential for overreach and unintended consequences.

Privacy advocates warn that the deployment of AI algorithms to sift through citizens’ financial data could lead to false positives and unjustified scrutiny of law-abiding individuals. Moreover, there are concerns about the lack of transparency surrounding the algorithms’ decision-making processes and the potential for algorithmic bias to disproportionately target certain demographic groups.

The DWP has sought to assuage these concerns by emphasizing the safeguards built into the system to protect individuals’ privacy and ensure compliance with data protection regulations. According to the department, the AI algorithms will only flag suspicious transactions for further investigation by human analysts, and access to individuals’ bank account details will be strictly controlled.

Furthermore, the DWP asserts that the use of AI technology will enhance the efficiency and accuracy of fraud detection efforts, enabling authorities to identify and address fraudulent activity more effectively. By automating the process of data analysis, the department aims to free up resources and focus investigative efforts on high-risk cases.

Nevertheless, the debate over the DWP’s plans underscores broader questions about the balance between security and privacy in an increasingly digitized society. As governments around the world struggle with the challenges posed by evolving technologies and the proliferation of data, finding the right balance between safeguarding individual rights and combating fraud remains a complex and contentious issue.

Ultimately, the success of the DWP’s AI-driven fraud detection initiative will depend not only on the effectiveness of the technology but also on the robustness of the safeguards in place to protect individuals’ privacy and ensure accountability. As the scheme moves forward, it will be essential for policymakers to engage in transparent dialogue with stakeholders and address legitimate concerns about the potential risks and implications of mass surveillance in the pursuit of combating fraud.



The Department for Work and Pensions (DWP) plans to utilize artificial intelligence (AI) to scrutinize millions of bank accounts in its pursuit of identifying and preventing fraudulent activities within the welfare system. While this initiative may raise concerns about privacy and surveillance, it’s essential to recognize that the DWP has long-held powers to access bank accounts when suspicion of fraud arises. The utilization of AI in fraud detection offers significant advantages for the DWP, particularly in detecting unreported income such as cash transactions. By cross-referencing bank account data with benefit claims, the department can enhance its ability to identify discrepancies and deter individuals from withholding information about their financial circumstances.

However, amidst the pursuit of combating fraud, concerns about privacy and the potential for excessive surveillance loom large. The notion of millions of bank accounts being subject to scrutiny undoubtedly raises questions about the boundaries between governmental oversight and individual privacy rights. While the DWP asserts that its intentions are focused solely on detecting fraudulent activities, there is a legitimate concern about the broader implications of such extensive monitoring. Ultimately, striking a balance between the imperative to combat fraud effectively and safeguarding the privacy rights of citizens remains a delicate task. As technology continues to advance and governmental powers evolve, it’s imperative that robust safeguards and oversight mechanisms are in place to ensure accountability and protect individual liberties. While the DWP’s efforts to prevent fraud are commendable, it is crucial that they proceed with caution and transparency to mitigate any potential infringement on the privacy of the nation.

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A Law Protecting Women In Their Homes.

Female Home Security
Male Contractors Should Not Come to Female Homes Alone!

Should there be a law for male contractors entering female properties alone?

Vulnerable women, living alone should be protected from male contractors visiting solo.

Protecting Women

There should be a law for protecting women in their own homes. Women should feel safe when a male visits to do maintenance or inspections.

Should the male contractor do or say anything out of turn the woman would have no witnesses unless she had CCTV. Not everyone can afford surveillance equipment.

I am always apprehensive of male contractors coming into my home. Some I have known for years but that does not mean anything, anyone can lose the plot and do things they are not supposed to say or do.

As a survivor of domestic violence, I get very anxious when anyone visits especially men. I find it hard to stay calm and always feel on edge.

A Law To Protect Women In Their Homes

There should be a law where a female should be present with the accompanying male contractor (just like a female nurse accompanying a male doctor, if say for whatever reason the resident was unable to have someone as a witness when the contractor visits). This not only protects the resident but also the trader as well of false accusations.

Although I had my daughter present at the time of the incident the gas engineer said some derogatory remarks, I did not want to cause a scene but I did log it down for evidence. https://cymrumarketing.com/unprofessional-cardiff-gas-engineers-no-ppe/

I am not looking forward to my next annual gas check in April/May time, not my Electricity checks, especially my smoke alarms that do not have to be checked by an actual electrician.

Usually, laws are passed after something happens, I for one would like a law before anything does.

I should just cross each bridge as I come to it, and not worry myself silly. From my previous engagement with the gas engineer, he clearly broke the law, what’s to say he does not break it again? I always try to have someone present but when my daughter attends university it sometimes can become a problem.

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